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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Novotel Surabaya Hotel Surabaya - Restaurant Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Exterior Novotel Surabaya Hotel Surabaya - Meeting Room Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Interior Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Swimming Pool Novotel Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1241 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1241)
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Retno W. Couples Indonesia, July 2, 2013
Nice Quiet Hotel

big room, quiet, friendly
7.7
it was quite a nice stay. Very surprise of how big the room is. we had a room with its own living room as big as the bedroom itself. Big bathroom too. nice view of the pool outside. Its a hotel to stay a few quiet days. not a hotel that have loads of fun stuff, but definitely has what it need. a comfy room.
Gracy W. Families with young children Indonesia, July 2, 2013
Not meeting expectation as 4-star hotel

Ground/garden looks pretty, nothing other
4.3
Not meeting expectation as 4-star hotel. Room is outdated, bathtub looked old and not clean, old flooring, old everything (there was even a hole on the bedsheet!). Certainly disappointed!
Milka H. Families with young children Indonesia, June 30, 2013
Nice stay for family with young children.....

swimming, relaxing, good location
6
Overall it's a nice hotel for a family .....
Indrawati W. Families with older children Indonesia, June 29, 2013
Nice stay in a nice hotel

It's size, easy access, cleanliness
7.7
When we checked in, the hotel staff told us that our room was upgrade to a better type without any additional charge. It was our lucky then
Fajar S. Business travelers Indonesia, June 28, 2013
good place

big hotel
6
Andy G. Families with young children Indonesia, June 28, 2013
Resort atmosphere in the heart of Surabaya

Hotel Design, Garden and Swimming pool, Location
8.7
Service is good enough, it has a different athmosphere than the other hotel in surabaya...
Milka H. Families with young children Indonesia, June 27, 2013
Nice hotel for family.....

Swimming, relaxing, dining
6.3
Paul F. Families with young children United States of America, June 26, 2013
Great fun for families

Pool with water slide, friendly staff, great location
8.7
Our stay at the Novotel Surabaya was very fun and we were treated great by the staff. The children's and adult pools were both great and included water slides.
Budy T. Groups Indonesia, June 25, 2013
Big room with quirks

Room size, ambiance and location
5.7
A newly renovated hotel with large rooms, too bad the finishing on various aspects of the room is sloppy, from annoyingly difficult to use door handle to ponding of shower water. The ambiance of the hotel is good for resting after a busy day. Taxi in Surabaya is quite affordable.
Ristanto A. Business travelers Indonesia, June 24, 2013
the family hotel

large toilet, good pool view & clean room
4.3
for check out need along time

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Novotel Surabaya Hotel SurabayaNovotel Surabaya Hotel Surabaya - RestaurantNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - ExteriorNovotel Surabaya Hotel Surabaya - Meeting RoomNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - InteriorNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Swimming PoolNovotel Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Novotel Surabaya Hotel, Surabaya

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