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Very good 7.5
Based on 1587 reviews

Recent customer comments

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Very good



based on 1587 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.2
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Desy P.
Indonesia
April 04, 2014
Great Hotel
Good, Comfort & awesome

Purwanta I.
Indonesia
April 02, 2014
Not good at all
nothing
The room is dirty and many equipment were broken. I prefer to pay more but get better room. Be sure I will not stay in Novotel Surabaya. Totally different with others Novotel

Sucipto A.
Indonesia
April 01, 2014
Nice and Pleasant Stay
Large, Clean and Comfortable Room, Nice Garden

Nora H.
Malaysia
March 30, 2014
excelkent
staff n location n surroundings

Adam L.
Australia
March 28, 2014
Short and comfortable
Close to the city, comfortable room and great service
A short stay for business, traffic can be a bit of a headache in this area, but nice hotel and excellent staff

Peter A.
Australia
March 25, 2014
Best hotel in surabaya
Confortable room,great breakfast,great staff service
Like always,the best service from Novotel. Highly recommended. We want to borrow a baby cot it was already waiting even before we get to the room. Best staff service.

Peter A.
Australia
March 25, 2014
Great breakfast,good price
The best breakfast,best gardens and great staff services
We stayed at novotel surabaya many times and always the best service ever we got. So comfortable room,the best breakfast and the staff all very polite and top service. Highly recommended.

Ka C.
Hong Kong
March 09, 2014
value of money
clean & big room, value of money, friend staff
Friendly staff. Clean & big room. But internet speed should be improved.

Ka C.
Hong Kong
March 09, 2014
Friendly staff
Value of money, friendly staff, clean room
Friendly staff. Clean & big room. But internet speed should be improved.

Ka C.
Hong Kong
March 09, 2014
Friendly Staff
Friendly Staff, Value of Money, Great Room
Friendly staff. Clean & big room. But internet speed should be improved.