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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246

Recent customer reviews

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Very good

7.4

based on
1483 reviews

824 reviews in English

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1483)
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Prasetio E. Business travelers Indonesia, September 8, 2013
good place to play with family

good swimming pool, great garden, good services
5
My family is very happy because the swimming pool. its so happy to know that my family is happy.
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Yulius Y. Couples Indonesia, September 1, 2013
Very Cozy and Comfortable Hotel for Family

Pool side, garden, restaurantt
8
Nice one because i stayed with my family. This Hotel is comfortable because have so large garden, nice swimming pool and the location is near from Malls.
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Jim L. Business travelers Indonesia, September 1, 2013
It was dissapointing

good landscape only
4.7
Overall, it was very disappointing. Check-in office ruined my mood, she looked pissed off herself, and did not even greet with smile. She might have had a personal issue, but it just ruined my whole mood. I was placed on the ground floor, and it was bloody noisy from the outside, I could not even take a nap. The jackpot was during checkout, 30 minutes? ARE YOU KIDDING ?
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Eko N. Couples Indonesia, September 1, 2013
Good hotel

Clean, good,
6
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Vincentius L. Solo travelers Indonesia, August 31, 2013
definetly will come back

clean room, centrally located, friendly staff
8
pleasants stay. clean and big room. i got upgraded. definetly will come back again
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Helmy J. Business travelers Indonesia, August 30, 2013
a nice stay during business trip

good hotel, big room, comfortable bed
7.7
The hotel's location is good and it is at the heart of Surabaya. The staffs were friendly. The facilities were great, and breakfast was good. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
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Helmy J. Business travelers Indonesia, August 30, 2013
a nice stay during business trip

good hotel, big room, comfortable bed
8
The hotel's location is good and it is at the heart of Surabaya. The staffs were friendly. The facilities were great, and breakfast was good. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
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Helmy J. Business travelers Indonesia, August 30, 2013
a nice stay during business trip

good hotel, big room, comfortable bed
8
The hotel's location is good and it is at the heart of Surabaya. The staffs were friendly. The facilities were great, and breakfast was good. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
Report this review
Helmy J. Business travelers Indonesia, August 30, 2013
a nice stay during business trip

good hotel, big room, comfortable bed
8
The hotel's location is good and it is at the heart of Surabaya. The staffs were friendly. The facilities were great, and breakfast was good. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
Report this review
Helmy J. Business travelers Indonesia, August 30, 2013
a nice stay during business trip

good hotel, big room, comfortable bed
8
The hotel's location is good and it is at the heart of Surabaya. The staffs were friendly. The facilities were great, and breakfast was good. Access to and from the hotel was very easy since it is centrally located. The room is clean and the bed is comfortable. Overall, it was a great stay.
Report this review
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