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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1129 reviews

Value for Money
7.5
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1129)
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David P. Solo travelers United States of America, November 5, 2012
excellent value for money

very comfortable hotel at a reasonable price
9.7
Probably the best place to stay in Surabaya: very reasonably priced rates, comfortable room, quiet location, very good service, and a restaurant that serves good food.
Shopping Tip: The souvenir stall in the hotel arcade offers appealing craftware that reflects aspects of Javanese culture, esp'lly with regard to fabrics such as batik designs.
Hong I. Couples Indonesia, October 29, 2012
Hotel Resort yang nyaman

kolam renang dan balkon
7
saya suka menginap di hotel novotel, dan saya sering menginap di hotel tersebut. saya mencari suasana resort untuk refreshing.
Sightseeing/Attractions Tip: anda ingin tinggal di suasana resort di surabaya, hotel novotel bisa menjadi pilihan anda.
Yuanita S. Business travelers Indonesia, October 24, 2012
Value for money

Location
6.7
Its a value for money when you have business trip. Great swimming pool though. Not so friendly staff
Dean M. Couples Australia, October 24, 2012
Nice big room with great restaurant

Big rooms, great restaurant
9
Only stayed here for one night and the room was more than what we needed. The room was big and clean with modern amenities, dvd player included. If spending more time here I would have liked to have used the hotel's big pool, set in a very nice garden area. Staff, both at reception and at the restaurant. The rstaurant for dinner was a great buffet and a la carte was available if that's what you wanted. At breakfast all bases were covered.
Christian W. Families with young children Indonesia, October 21, 2012
Nice hotel with a great pool and play ground

The pool and the garden is amazing
8
staying with my family and kid so love about the pool
Christian W. Families with young children Indonesia, October 21, 2012
Nice hotel with a great pool and play ground

The pool and the garden is amazing
8
staying with my family and kid so love about the pool
Christian W. Families with older children Indonesia, October 20, 2012
Nice hotel with a great pool and play ground

The pool and the garden is amazing
8
staying with my family and kid so love about the pool
Ida S. Solo travelers Indonesia, October 13, 2012
Perfect hotel at a perfect location

Great swimming pool, great and spacious room.
9.3
I booked a superior king room but because of the high occupancy at that moment, the officer upgraded my room into a Suites Room, which is very spacious and cozy. The staffs were very friendly and the location is very close to the city centre and many malls in Surabaya. The hotel was very clean and all facilities functioned well.
Mohamed Z. Couples Canada, October 3, 2012
Vary old and bad rooms bath tub and sink creked

No one should go to this hotel it's not four star it's only 1 star
2.3
Vary bad maintain need full rebuild should take out this hotel from the list I will never go to Novotel again
Rani W. Groups Indonesia, September 27, 2012
nightmare on 8 am

the food on the restaurant was great
5.7
late check in 00.30am(with notice)and wait around 45 min to get the room,we got new renovation room full of mosquito,we manage to sleep by 4am, but 8am they start to drill and bang bang the room next to,after complain they manage to stop it, and we carry on the sleep,and get lunch in the restaurant, the hotel give compensation of the morning noise with free transport to the airport.

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Customer Reviews - Novotel Surabaya Hotel, Surabaya

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