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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 1385 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1385)
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Mico S. Business travelers Indonesia, December 7, 2014
hommy, pleasant hotel with hospitality services

hommy, pleasant hotel with hospitality services
8.7
cozy
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Hanryco S. Business travelers Indonesia, December 6, 2014
Comfortable and value for money

Comfortable room, friendly staff and value for money
9
The hotel is very nice with eye comforting design and greens. Very rexommended for business traveller and also family, since the pool alsi very cozy.
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Kartika K. Solo travelers Indonesia, December 5, 2014
Good

Good expensive comfort
6.7
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Hanryco S. Business travelers Indonesia, December 5, 2014
Nice hotel with cozy environment

Great hotel design, comfortable room and friendly staff
7
It was a very pleasant stay, the room was very comfortable with a very cozy design.
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Feliana F. Families with older children Indonesia, November 30, 2014
Nice and comfortable

clean, new, and cozy
8
great place and great time in surabaya
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Frangky L. Business travelers Indonesia, November 28, 2014
good location, great food and comfort

location, food and room and view
8
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Simon V. Business travelers Netherlands, November 26, 2014
if you plan to Stay do not stay at the old rooms

Actually did not found much, but the Cappuccino at the lobby bar was good!
4.7
The Stay at the hotel was far from perfect, the room I had at the garden building on the 8th floor, was spacious, but way to old, the whole rooms smells bad, and gives you an uncomfortable feeling the moment you walk in the room. It's way overdue for a renovation. Partly was ongoing during my stay. Will not return anymore until I know all the rooms and the hotel has been renovated.
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Renee H. Solo travelers Sweden, November 13, 2014
Good Hotel with good price

Nice & big room w/ good view over the pool, clean both the room & public area, nice environment, lounge, security, parking, unfortunately very uncomfortable bed, breakfast was also limited variation
7.3
It was very good, will be back again with good price from Agoda. Location is the problem although hotel provide shuttle service to Grand city mall. Problem finding restaurant nearby.
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Randy O. Solo travelers Indonesia, November 12, 2014
Staycation at Novotel Surabaya

Ambience, foods & cleanliness
8
I was quite dissapointed with the shower (little flow). Engineer unable to fix it - room 253. Other than that, all are great.
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Imelda R. Business travelers Indonesia, November 9, 2014
felt like bali

feels like bali! when i step my feet inside this hotel,i forgot that i come for a business purpose. Felt like went to bali.for pleasure. Too bad my family wasn't with me at that time.
7.7
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Customer Reviews - Novotel Surabaya Hotel, Surabaya

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