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Very good 7.5
Based on 1587 reviews

Recent customer comments

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Very good

based on 1587 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.2

Endang P. from Indonesia
Business travelers
Stayed 2 nights in February 2016
close to the workplace
clean , delicious breakfast , near the office area and the city center
Reviewed July 17, 2016

Arif G. from Indonesia
Families with young children
Stayed one night in July 2016
Nice hotel in the strategic location
The hotel is very nice and located in the strategic location. Breakfast is good with many choices of food. Staff are friendly as well. Despite the room looked old & need refurbishment, but overall this hotel is recommended. Love to comeback to this hotel.
Reviewed July 15, 2016

Tri P. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Family hotel but need renovation
We stayed at 2 bedroom apartment, 1st night We got 1 bedroom has air conditioner trouble, the temparature won't cold. Then we change room without trouble. It has a good swimming pool facilities especially attraction for children to play, but inside the room need to get renovation. So many items broken when I use it. The room smell a little old. For breakfast they have a variety food and not to tight with the rules.
Reviewed July 12, 2016

Lukman R. from Indonesia
Families with young children
Stayed 3 nights in July 2016
Pleasant place
Reviewed July 09, 2016

Destiana B. from Indonesia
Solo travelers
Stayed 2 nights in June 2016
Nice Hotel
The hotel very nice and great location
Reviewed July 04, 2016

nina F. from Indonesia
Stayed 3 nights in April 2016
Room is very big
Reviewed July 01, 2016

Raissa A. from Indonesia
Stayed one night in June 2016
good place
this is good place for chilling with good friends
Reviewed June 30, 2016

Dian N. from Indonesia
Business travelers
Stayed 2 nights in June 2016
The hotel rooms need a lot of detailing
we checked in late and found that the hotel rooms we booked need a lot of attention into details. Toilet doors can't be closed properly. Toilet leaking and the good thing about this hotel the management is pretty swift in responding. We got upgraded into a different room with better condition. Yet, there is a few detailing such as electric outlets some are working, some are not. The water kettle needs to be replace as the one provided in the room looks been used in ages. Would suggest black color so you don't see the stain in the water kettle it sway people off. I would say if you do open a room do double check about the room condition and detailing. Budget hotels are more tedious regarding these matters. I would expect that Novotel can provide the standard quality they have before.
Reviewed June 27, 2016

Andrew W. from Indonesia
Solo travelers
Stayed one night in June 2016
location oke, price oke, building old
Reviewed June 25, 2016

Conny L. from Indonesia
Families with older children
Stayed 3 nights in June 2016
in overall ok
wedding party at the pool esp weekend disturb our leisure time in the evening, made the pool close and esp too many people around the garden
Reviewed June 24, 2016