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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Center, Surabaya, Indonesia 60246 (Show on map)

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Area: Surabaya Center Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 1386 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (1386)
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Cristina M. Groups Philippines, August 10, 2015
Eco-friendly hotel that maintains its charm

Value for money, cleanliness, eco-friendliness
7.7
Clean, spacious, comfortable rooms. I actually like that Novotel hotels are environmentally conscious. What's special about this Novotel Surabaya is it maintains its Dutch design, which is charming. I didn't like the food but the bread (esp croissant pastries) are very good. Most staff have difficulty speaking in English though. Massage is so-so.
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Sheilla F. Families with young children Indonesia, August 7, 2015
A good short escape in a busy town

Love the ambience, good food, great hospitality.. The kids love the swimmingpool.. But the apartment room was not clean enough and some of the furniture need to be repaired
8
Pleasant!
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Ngurah S. Families with young children Indonesia, August 3, 2015
Comfort and nice hotel in center of surabaya

Comfort, cheap, value for money
9
Really nice hotel with large room and quite cheap hotel.
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Edo W. Families with young children Indonesia, July 31, 2015
Mr. Ian Sobiesky

Comfort, Facilities and Food
7.3
Nice and comfort, especially in the apartment when you can have good an big room with 2 twin beds and 1 king size bed and 3 bathrooms and a dining room for good price compared to the hotel room. the drawbacsk is in the location, sometimes you can hear train passing (hotel is near the railway)
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Hatem B. Families with young children Saudi Arabia, July 29, 2015
nice location near from almost everythin

the location of the hotel and the breakfast and the swimming pool
7.7
Very nice
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Marc D. Families with young children Belgium, July 26, 2015
Good hotel but slow service

Clean, has all amenities
7.7
Nice hotel but service for food, for drinks and when checking out is pretty slow
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Ashril R. Couples Indonesia, July 21, 2015
average 4 star hotel

private
6.7
Slightly comfort
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Marinell Z. Business travelers Philippines, July 12, 2015
the best hotel

4 deers in the area of hotel
10
good
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Anis E. Families with young children Indonesia, July 6, 2015
Nice hotel with a wonderfull swimming pool garden

very nice garden, big room, nice bathroom
9.3
peacefully
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Eva K. Families with young children Indonesia, July 4, 2015
Resort in town

Ambience, cleanliness, spacious room
8
I was very satisfied with this hotel. The resort type pool and outdoor areas made me feel that I was not in a busy city like Surabaya. It offers spacious rooms, enough for my family of 4 (2 children of 9 and 8 years old). The breakfast is nice already, but it will be better with more variety of food.
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Customer Reviews - Novotel Surabaya Hotel, Surabaya

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