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Very good 7.6
Based on 186 reviews

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About Novotel Sydney Parramatta


This trendy first-class hotel, located in the heart of Parramatta, is the leading accommodation and conference center in the area. The hotel is in an ideal location for experiencing Parramatta’s shopping, dining, and entertainment districts. Easily access the Sydney Olympic Park, Rosehill Racecourse, and the Riverside Cinema. At the hotel’s doorstep is the Church Street al fresco dining precinct, Brand Smart, and Westfield’s shopping centers. Novotel Sydney Parramatta features the most extensive conference facilities in the area with a capacity for up to 600 guests. The Two Forks Restaurant and Bar serves a variety of local and international fare for breakfast, lunch, and dinner. This hotel offers the most extensive conference facilities available - an ideal central location and impeccable first-class service. To continue with your reservation at Novotel Sydney Parramatta, please enter your arrival and departure date into our secure online form.
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  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (within 3 km)
  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 28 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 24 km
Distance to Airport: 28 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 194
Parking Fee (per day): 14 AUD
Room Voltage: 230
Time to Airport (Minutes): 35
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.4
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Staff Performance 7.8
  • Value for Money 7.3
  • Food/Dining 6.9

8 Jonas H.
June 20, 2016
Novotel Parramatta
Very good. Staff really helpful.

9.2 Shangzhen L.
June 14, 2016
Good and Clean
Friendly staff, good location

10 Dan L.
June 14, 2016
Great Stay - Fantastic Value for Money
Buffet Breakfast was great as well.

May 18, 2016
Disappointing room
Our room was in the corner there was not enough space for the price we paid. When we booked the room it didnt mention that wifi was included. We asked for extra towels and it came an hour after when we need it asap

8.4 Susan W.
May 11, 2016
Restaurant service disappointing - everything else v good
Hi The staff on you reception did a great job & efficiently and kindly changed me to an upgraded room when I discovered the heating and cooling control in my original room was broken. The experience in the restaurant was in contrast. I was left sitting for a long time without service & when I asked if the meal came with vegetables I was told no. So I ordered the beans in Hazelnut oil despite them being very expensive. Then my meal arrived WITH a helping of beans PLUS the enormous bowl of beans in Hazelnut oil. So I ended up with a mountain of beans wasting my money. I would never have order this (it was quite expensive) if the Lamb dish had been properly described by the waiting staff. Again at breakfast I waited & waited to have my name ticked and a seat and eventually gave up and just sat down & got my breakfast. The meals themselves were great. No complaints there but something is wrong with the service.

8 Margaret V.
April 26, 2016
Wandering through Parra
I came down with a purpose and the Novatel certainly played its part.

8.8 Kerrie B.
April 22, 2016
Neat and clean
Very nice - only complaint would be pillows

10 Robert H.
April 15, 2016
Great Stay, very friendly staff...
I was a little disappointed that it was not like the web pictures (the room type that I had asked for)

8.4 Faapoi S.
March 29, 2016
Value for money
Easy access to the city and located conveniently near shopping mall and restaurants.

10 Salima M.
March 16, 2016
Customer Service
excellent service