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Novotel Twin Waters Resort

Ocean Drive, Twin Waters and Mudjimba, Sunshine Coast, Australia (Show on map)

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Good 7.0
based on 53 reviews

"plenty of activities for young children. ..."

  • Matthew, Australia
  • April 5, 2015
  • Area: Twin Waters and Mudjimba
  • Rooms : 361

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Room Types
Max
Rates
Resort Room 1 Queen Garden Vw
Resort Room 2 Double Lagoon Vw
Resort Room 2 Double Lagoon Vw Hot Deal
Resort Room 2 Double Lagoon Vw Hotel Special Offer
Resort Room 2 Double Lagoon Vw Promotion Rate
Resort Room 2 Double Lagoon Vw Winter special
Resort Room 1 Queen Garden Vw Hot Deal
Resort Room 1 Queen Garden Vw Hotel Special Offer
Resort Room 1 Queen Lagoon Vw
Resort Room 1 Queen Lagoon Vw Hot Deal
Resort Room 1 Queen Lagoon Vw Hotel Special Offer
Resort Room 1 Queen Lagoon Vw Promotion Rate
Resort Room 1 Queen Lagoon Vw Winter special
Resort Room 1 Queen Garden Vw Promotion Rate
Resort Room 1 Queen Garden Vw Winter special
Resort Room 2 Double Lagoon Vw Early Breaks
Resort Room 2 Double Lagoon Vw Special Offer Flexible R
Resort Room 1 Queen Garden Vw Early Breaks
Resort Room 1 Queen Garden Vw Hotel Special Offer - Fle
Resort Room 1 Queen Lagoon Vw Early Breaks
Resort Room 1 Queen Lagoon Vw Special Offer - Flexible
Resort Room 2 Double Lagoon Vw Special Hotels on Sale
Resort Room 1 Queen Lagoon Vw Special Hotels on Sale
Resort Room 1 Queen Garden Vw Special promotion Hotels
Resort Room 1 Queen Garden Vw Hotel Super Sale
Resort Room 2 Double Lagoon Vw Hotel Super Sale
Resort Room 1 Queen Lagoon Vw Hotel Super Sale
Resort Room 2 Double Lagoon View
Resort Room 1 Queen Garden View
Resort Room 1 Queen Lagoon View
Resort Room 2 Double Lagoon Vw 3-2 Special Offer
Resort Room 2 Double Lagoon Vw Hotel Supersale
Resort Room 1 Queen Garden Vw 3-2 Special Offer
Resort Room 1 Queen Garden Vw Hotel Supersale
Resort Room 1 Queen Lagoon Vw 3-2 Special Offer
Resort Room 1 Queen Lagoon Vw Hotel Supersale
Resort Room 2 Double Lagoon Vw Stay&Save BreakfastOffer
Resort Room 2 Double Lagoon Stay and Save Offer
Resort Room 1 Queen Garden Vw Stay and Save Breakfast O
Resort Room 1 Queen Garden Vw Stay and Save Offer
Resort Room 1 Queen Lagoon Vw Stay&Save Breakfast Offer
Resort Room 1 Queen Lagoon Vw Stay & Save Offer
Resort Room 2 Double Lagoon Vw Best rate with Breakfast
Resort Queen Room Garden View Best rate with Breakfast
Resort Queen Room Lagoon View Best rate with Breakfast

 

When would you like to stay at this hotel?


Photos of Novotel Twin Waters Resort

Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Guest Room
Guest Room
Novotel Twin Waters Resort Sunshine Coast - Bathroom
Bathroom
Novotel Twin Waters Resort Sunshine Coast - Beach
Beach
Novotel Twin Waters Resort Sunshine Coast - Exterior
Exterior
Novotel Twin Waters Resort Sunshine Coast - Exterior
Exterior
Novotel Twin Waters Resort Sunshine Coast - Exterior
Exterior
Novotel Twin Waters Resort Sunshine Coast - Exterior
Exterior
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Swimming Pool
Swimming Pool
Novotel Twin Waters Resort Sunshine Coast - Golf Course
Golf Course
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Sports and Activities
Sports and Activities
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Water Park
Water Park
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Restaurant
Restaurant
Novotel Twin Waters Resort Sunshine Coast - Lobby
Lobby
Novotel Twin Waters Resort Sunshine Coast - Meeting Room
Meeting Room
Novotel Twin Waters Resort Sunshine Coast - Meeting Room
Meeting Room
Novotel Twin Waters Resort Sunshine Coast - Meeting Room
Meeting Room
Novotel Twin Waters Resort Sunshine Coast - Meeting Room
Meeting Room
Novotel Twin Waters Resort Sunshine Coast - Ballroom
Ballroom
Novotel Twin Waters Resort Sunshine Coast - Facilities
Facilities
Novotel Twin Waters Resort Sunshine Coast - Facilities
Facilities
Novotel Twin Waters Resort Sunshine Coast - Surroundings
Surroundings
Novotel Twin Waters Resort Sunshine Coast - Surrounding Beach
Surrounding Beach
Features of Novotel Twin Waters Resort
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

BBQ facilities

bicycle rental

business center

car park

coffee shop

concierge

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shops

smoking area

tours

Sports and Recreation

fitness center

garden

golf course (on site)

golf course (within 3 km)

hot tub

kids club

massage

outdoor pool

pool (kids)

spa

tennis courts

water sports (non-motorized)

Parking

car park

  

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Sale ends soon!

Set on its own surf beach around the saltwater lagoon of the Maroochy River, this contemporary resort offers leisure experiences for the whole family. The Novotel Twin Waters Resort on the Sunshine Coast has stylish rooms and cottages set in tropical gardens with balconies and patios. Modern facilities include Internet access, a Sony PlayStation, and satellite television. The resort offers many complimentary activities including boating, windsurfing, a gym, the Lagoon Day Spa, children’s games, and the Cirque Espace circus school. The poolside restaurant, Zanths, and Lily’s on the Lagoon are just some of the dining options. Novotel Twin Waters Resort is only seven kilometers from the Sunshine Coast airport and 125 kilometers from Brisbane. To make your reservation, just enter your travel dates on our secure online booking form and submit. Set on its own surf beach around the saltwater lagoon of the Maroochy River, this contemporary ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
2:00 PM

Check-Out Until
10:00 AM

Distance to Airport
5 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Restaurants
4

Number of Rooms
361


Recent customer comments

Filter by Traveler Type

 

Good

7.0

from 53 reviews

Value for Money
6.8
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.8
Food/Dining
6.6
All reviews (53)
Matthew P. Families with young children Australia, April 5, 2015
pleasant stay a little tired.

plenty of activities for young children.
7
Kirsty R. Couples New Zealand, April 3, 2015
Not happy

Staff in bar were excellent.
5
The mattress in the room was terrible. I must say that for a place that ranks itself as 4 star this was something I would expect to see in a 1 star. It was impossible for my partner and I to sleep in the bed together as the entire centre section of the mattress had collapsed and practically had rolling hills through the rest of it meaning we constantly rolling together and not in a good way. The bathroom upon check in had other people's hair through out and there were cockroaches to boot. Upon checking out I asked the assistant manager if I could give some feedback about the room, I mentioned that the mattress was stuffed as I sell beds for a living and there is no way a mattress should be performing that way unless it had completely failed ...he wrote the room number and then brushed me off saying that they were replacing some of the mattresses around the place.cif you are aware that the mattress needed to be replaced ( visually extremely apparent) then why rent out that room? I did not bother mentioning about the lack of cleanliness around the bathroom and bedding as he cut me off on the first point. If you are going to be in mismanagement then lead by example and shut up and listen to people without cutting them off and summarily writing off the feedback. Because of that attitude we will not be recommending this place to family and friends. If you will take not take constructive criticism on your business ( especially when people are giving it not in the hope of getting a discount or something for free) then don't be in this business.
Jesse C. Couples Australia, March 29, 2015
average experience

food, location,
6
Overall the room was average, Our air-conditioning did not work and as a solution the staff provided us with a small pedestal fan.
Graham N. Couples Australia, March 18, 2015
Mid-week holiday experience.

1. Economy rate for the room. 2 Swimming and boating facilities 3. Beauitiful & well maintained gardens
8.3
The 2 night stay was very pleasant & a good break from the everyday routine. The main drawback was the lack of fans within the sleeping area & the noisy A/c that did not work on the 2nd night. Otherwise it was a satisfactory accommodation experience.
Bernadette S. Families with older children Australia, March 13, 2015
Quick Get Away

Room was exellent we received an upgrade, private, great location.
9
Thank you Novotel Twin Waters we have stayed several times before but this was the best holiday we have enjoyed there.
Laszlo H. Couples Australia, March 7, 2015
Country resort with lake views

The pool the lagoon and the surrounding gardens are beautiful.
8.3
It was a pleasant stay not many kids around as we choose low season . The allocation of the units a bit difficult to find so are the car parks . The bed was not really firm and the top was moving left and right .the staff was friendly and courteous everywhere we went. Ultimately a pleasant stay with minor negative issues relating to the room itself.
Steve A. Solo travelers United Kingdom, February 3, 2015
Review

It was open!
6
Anirvan D. Couples India, February 1, 2015
Great Place to relax and enjoy

Facilities, Value for money, cleaniness
9.7
I had a very relaxing stay. It had something for everyone. You can indulge in spa or nature walk, learn or play golf. Staff is also very helpful. I would definitely recommend anyone for this hotel.
Jessica J. Families with young children Australia, February 1, 2015
Average. Needs a good clean.

The pool, the grounds.
5.3
We have stayed here previously which is why we decided to return for a short family vacation, but unfortunately we were disappointed. The check-in was easy, very friendly man checked us in and gave good directions to where we had to go. We stayed 2 nights and for the duration of this time we were unable to park in our designated parking area as it was always full. We travelled with an 18 month old so having to park in visitor parking and cart all of our things was extremely inconvenient. The room itself is a decent size with a lounge and bed as well as desk area. I understand that -the hotel is old and it is in need of renovations, which I do not have a problem with, but, the room was extremely dirty. The bathroom had mould all along the edge of the bath and the floor. The carpet was dirty and when house keeping made up our room they just made the bed and rehung the towels more neatly. They did not clean the cups or vacuum the carpet, which I know as it still had some crumbs from our toddler. I did actually plan to complain on check-out but was rushed through so quickly and not even asked how my stay was that I just walked away. I don't think we will be returning any time soon.
Amy G. Families with young children Australia, January 26, 2015
Would not go back in school holidays

The seafood buffet, breakfast buffet and free use of catamarans
7
Overall our stay was pleasant. Our room was well positioned with a lovely view of the lagoon but was in need of a few repairs and a repaint. I understand the resort is in the process of doing that. The pool area is way too small for a resort of that size. Being school holidays, the pool was packed with kids and had a greenish cloudy tinge to it that did not make it inviting for adults. We swam in the lagoon, but the dirty brown colour of that water and the occasional algae floaty made that less than inviting as well. We also had to stand in lengthy lines for check in and check out. Staff were circulating during check in with water and chocolates which was a nice touch but a better fix would be to fast track the check in process so the queue moves faster. Overall, we enjoyed our two night stay but would not go back during busy periods such as school holidays.

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Customers like this resort for:
Distance to airport:
  • Sunshine Coast Airport (2.7 Km)
Customer comments:
  • "Beautiful gardens" , "Excellent food" , "Helpful staff"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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