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Customers like this hotel for:
    Distance to airport:
  • Sunshine Coast Airport (2.7 Km)
    Customer comments:
  • "Beautiful gardens", "Excellent food", "Helpful staff"
    Top attractions in the area:
  • Coolum Beach (11.4 Km)
  • Shelly Beach (19.4 Km)
  • Kings Beach (19.9 Km)
  • Golden Beach (20.7 Km)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Novotel Twin Waters Resort

Ocean Drive, Twin Waters and Mudjimba, Sunshine Coast, Australia (Show on map)

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Good 7.1 based on 57 reviews

"Friendly atmosphere, with good service for the wedding..."

Gary, Australia June 22, 2015
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Features of Novotel Twin Waters Resort

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • BBQ facilities
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation
  • fitness center
  • garden
  • golf course (on site)
  • golf course (within 3 km)
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • spa
  • tennis courts
  • water sports (non-motorized)

Parking
  • car park

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Resort Description
Set on its own surf beach around the saltwater lagoon of the Maroochy River, this contemporary...see more Set on its own surf beach around the saltwater lagoon of the Maroochy River, this contemporary resort offers leisure experiences for the whole family. The Novotel Twin Waters Resort on the Sunshine Coast has stylish rooms and cottages set in tropical gardens with balconies and patios. Modern facilities include Internet access, a Sony PlayStation, and satellite television. The resort offers many complimentary activities including boating, windsurfing, a gym, the Lagoon Day Spa, children’s games, and the Cirque Espace circus school. The poolside restaurant, Zanths, and Lily’s on the Lagoon are just some of the dining options. Novotel Twin Waters Resort is only seven kilometers from the Sunshine Coast airport and 125 kilometers from Brisbane. To make your reservation, just enter your travel dates on our secure online booking form and submit.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (57)

Couple (30)

Solo Traveler (4)

Business Traveler (8)

Family with young children (10)

Family with older children (5)

Pleasant
6.9
based on
57 reviews
Value for Money
6.7
Location
7.7
Staff Performance
7.2
Hotel Condition/Cleanliness
7
Room Comfort/Standard
6.8
Food/Dining
6.2
All reviews ( 57 )
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Gary P. Couples
Australia, June 22, 2015
Weekend visit for a wedding at the resort

Friendly atmosphere, with good service for the wedding party & guests
7.3
Enjoyed our stay and it was great to get taxied by golf buggy to the wedding location and then back to the reception at Lilly's restaurant.
Carlos W. Couples
Australia, May 24, 2015
Wonderful

The view, private room, Late checkout
8.7
Wonderful
Mark P. Business travelers
Australia, April 19, 2015
Overall ok

Food, quiet , view
7.3
Good
Matthew P. Families with young children
Australia, April 05, 2015
pleasant stay a little tired.

plenty of activities for young children.
7
Kirsty R. Couples
New Zealand, April 03, 2015
Not happy

Staff in bar were excellent.
5
The mattress in the room was terrible. I must say that for a place that ranks itself as 4 star this was something I would expect to see in a 1 star. It was impossible for my partner and I to sleep in the bed together as the entire centre section of the mattress had collapsed and practically had rolling hills through the rest of it meaning we constantly rolling together and not in a good way. The bathroom upon check in had other people's hair through out and there were cockroaches to boot. Upon checking out I asked the assistant manager if I could give some feedback about the room, I mentioned that the mattress was stuffed as I sell beds for a living and there is no way a mattress should be performing that way unless it had completely failed ...he wrote the room number and then brushed me off saying that they were replacing some of the mattresses around the place.cif you are aware that the mattress needed to be replaced ( visually extremely apparent) then why rent out that room? I did not bother mentioning about the lack of cleanliness around the bathroom and bedding as he cut me off on the first point. If you are going to be in mismanagement then lead by example and shut up and listen to people without cutting them off and summarily writing off the feedback. Because of that attitude we will not be recommending this place to family and friends. If you will take not take constructive criticism on your business ( especially when people are giving it not in the hope of getting a discount or something for free) then don't be in this business.
Jesse C. Couples
Australia, March 29, 2015
average experience

food, location,
6
Overall the room was average, Our air-conditioning did not work and as a solution the staff provided us with a small pedestal fan.
Graham N. Couples
Australia, March 18, 2015
Mid-week holiday experience.

1. Economy rate for the room. 2 Swimming and boating facilities 3. Beauitiful & well maintained gardens
8.3
The 2 night stay was very pleasant & a good break from the everyday routine. The main drawback was the lack of fans within the sleeping area & the noisy A/c that did not work on the 2nd night. Otherwise it was a satisfactory accommodation experience.
Bernadette S. Families with older children
Australia, March 13, 2015
Quick Get Away

Room was exellent we received an upgrade, private, great location.
9
Thank you Novotel Twin Waters we have stayed several times before but this was the best holiday we have enjoyed there.
Laszlo H. Couples
Australia, March 07, 2015
Country resort with lake views

The pool the lagoon and the surrounding gardens are beautiful.
8.3
It was a pleasant stay not many kids around as we choose low season . The allocation of the units a bit difficult to find so are the car parks . The bed was not really firm and the top was moving left and right .the staff was friendly and courteous everywhere we went. Ultimately a pleasant stay with minor negative issues relating to the room itself.
Steve A. Solo travelers
United Kingdom, February 03, 2015
Review

It was open!
6

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