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Excellent 8.2
Based on 177 reviews

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About Novotel Wellington Hotel

Description

This convenient downtown hotel boasts direct access to Wellington's premier shopping and entertainment precinct as well as contemporary comfort. Only steps away from Lambton Quay and popular attractions such as Te Papa museum, Parliament, and Westpac Stadium, Novotel Wellington Hotel is a great choice for both the first-time visitors and returning guests. The rooms and suites afford city views and sleek decor accented by furniture and fittings. The restaurant, Cactus, serves a buffet breakfast and a la carte lunch and dinner menu of contemporary New Zealand food. The bar on the ground floor is stocked with some of the best wines and beers from around the world. The hotel's facilities include a Wi-Fi Internet kiosk, meeting space, and a fitness center.
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Features

Transportation

  • valet parking
  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Must use an extra bed
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 30 NZD
Number of Rooms : 139
Parking Fee (per day): 28 NZD
Time to Airport (Minutes): 15
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Food, drink and entertainment

CAUCUS RESTAURANT

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service

CAUCUS BAR

CAUCUS BAR

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area

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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.2
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 7.9
  • Food/Dining 7.5

10 Donella R.
New Zealand
May 23, 2016
Excellent stay
We had an excellent time from the time we walked through the door. Wonderful front desk staff, they gave our little boy 2 toys (soft toy and changeable bendy straw) as a welcome present - he was rapt. The room was lovely, nicely decorated, clean, attractive (room 306), big tv, comfy bed, fluffy pillows, great selection of hot drinks/teas. Lots of hot water for shower and bath too (only small negative was turning on the shower was a bit awkward). Excellent buffet breakfast. Shame Internet access wasn't free. Also sorry to say the room service dinner wasn't nice at all - overcooked fish, very raw vegetables, the nachos weren't nice either. This didn't detract from our overall stay at all, just a bit disappointing. Very centrally located with Lambton Quay straight down in the lift, close to bus stops, lotsa shops and fast food shops. We would definitely stay here again.

6 Natalie W.
New Zealand
May 14, 2016
na
N/A

8.8 Ziyun L.
South Korea
May 02, 2016
Pleasant stay
Nice location in the city centre. Staff were very friendly and helpful. Room wasn't big, but enough for the two of us. Was a bit surprised that they only provide soap, body shampoo and moisturiser in the toilet.

10 John M.
United Kingdom
April 25, 2016
Neat stay at Movatel
Ideal location for what we wanted - waterfront museums, rugby and cable car. We arrived early evening on the ferry and hired a car - finding the hotel and parking was intimidating to us UK visitors . Parking is in nearby car park - we should have got a cab and picked a car up when we left. Breakfast was great and lift down to Lambton Quay a real bonus. Room was high quality and modern.

6 eric L.
Hong Kong
April 20, 2016
Satisfactory
Neat and tidy

4 Celeste S.
United States
February 02, 2016
Didn't honor room confirmation or try to help
We showed up to this hotel after 36 hours of traveling and specifically stated we would be arriving late. When we arrived, not only did they have NO rooms available they then told us it was not their fault. Rather we should take it up with Agoda and they were under no obligation to honor our stay. After a long argument the manager finally called a sister hotel a few blocks away and told us it was a similar hotel (however, it was 2 stars vs their 4 stars). Not only this, but he said we should not expect to be reimbursed the difference in hotel price. Novotel staff is the most unfriendly and worthless hotel staff I've ever met.

7.2 Soo S.
South Korea
January 28, 2016
It was good
Everything was fine.Clean room and great location. Food was ok but not many choices.Some of front desk staff was quite dry.

7.2 Soo S.
South Korea
January 28, 2016
It was good
Everything was fine.Clean room and great location. Food was ok but not many choices.Some of front desk staff was quite dry.

6.8 Ying A.
Australia
January 24, 2016
Basic accommodation but great hospitality!
Very basic accommodation and distant from town centre, but can't knock the great hospitality and service quality of the managing couple :-) !

9 Hideki K.
Japan
January 05, 2016
Just Okay
Clean, Friendly staff, and location
Problem 1: Safe Box did not work on two rooms. Resolved straight away by friendly staff. Problem 2: Phone did not work between rooms and I did not ask to fix it anyway.


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