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Novotel Wellington Hotel

133-137 The Terrace, Wellington Central, Wellington, New Zealand

Recent customer reviews

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Excellent

8.2

based on 177 reviews

165 reviews in English

Value for Money
7.9
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.5
All reviews (177)
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Hideki K. Families with young children Japan, January 3, 2016
Just Okay

Clean, Friendly staff, and location
9
Problem 1: Safe Box did not work on two rooms. Resolved straight away by friendly staff. Problem 2: Phone did not work between rooms and I did not ask to fix it anyway.
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Teng H. Families with older children Malaysia, December 26, 2015
Comfortable

Locations is very good, close to Harbour sdn down town.
9
We were given Harbour view room, the view is fantastic. The staff are friendly, services are prompt!
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Joel M. Couples Philippines, December 18, 2015
Accessible to town and many other tourist spots

location is best
9
it was good
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Madeline B. Couples Australia, October 28, 2015
Enjoyed it

The rooms were very clean and comfortable.
9
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Jessica C. Couples Australia, October 25, 2015
So close to perfect

Cleanliness, buffet breakfast, awesome bed
9.3
It was as you would expect from a Novotel anywhere in the world. Clean, modern, amazing bed. The only things that kept it from being perfect were the bathroom layout (toilet behind the bathroom door??) and the fact there was no free WiFi. Most major hotels these days have a small amount of WiFi included- come on, Novotel, get with the times!
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Keri C. Couples Australia, September 12, 2015
Great Hotel

Fantastic location very helpful staff lovely clean room
10
Eccellent
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Tassa B. Solo travelers Australia, September 6, 2015
short but sweet

Cleanliness. comfort. location
8.3
I only stayed for one night but enjoyed my stay. A very clean room with an extremely comfortable bed and good view, very conveniently located. The included breakfast was great too. I would definately stay here again!
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Tracy D. Families with older children Australia, September 5, 2015
fab

Great beds. Great sleep. Access to Lambton Key
2.7
Great. Obliging staff. Thanks for allowing parking slightly loner than checkout. :-)
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Sam S. Couples New Zealand, August 31, 2015
Nice hotel in center of town

Room service breakfast was good, big comfy bed
8.7
Everything is what you would expect from a Novotel. Wifi is FREE but very slow.
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Surishta S. Groups Australia, August 9, 2015
From Melb

Location, bed and location again
5.3
It was fine. Nothing out of the ordinary. I checked out early due to emergency and I paid one extra night without using hotel. Refund was not considered So regardless, Novotel profited on one night stay with no occupancy and wouldn't consider partial refund. So quite useless Novotel is in that respect as service was not used but funds taken. Will avoid this hotel as there should have been some consideration.
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