Excellent 8.4
Based on 102 reviews

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About Novotel Wien City Hotel


This property opened in 2007 and is extremely well located directly across from the Donau and the Beachbar Strandbar Hermann and has been the meeting point for soccer aficionados under the auspices of the Swiss tourism authority for the 2008 European Soccer Championship. Just behind the Novotel Wien City Hotel is the underground which is one stop from the fun fair in Prater. Rooms are clean and modern and come equipped with a stocked refrigerator and mini bar, coffee and tea set-up, in-room safe, flat screen TV with speakers in the bathroom so guests won’t miss anything while taking a shower, and toilet in a separate closet. Free public internet is available adjacent to the hotel reception.
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  • free Wi-Fi in all rooms

Fitness & recreation

  • fitness center
  • sauna

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • German
  • Hungarian
  • Italian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 126
Parking Fee (per day): 21 EUR
Room Voltage: 220
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 4.0
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Vladimir V.
Czech Republic
July 03, 2016
3star hotel
3star hotel, pure breakfst for 16euro

Lucille M.
May 15, 2016
Small rooms and expensively priced restaurant
Our room is so small! We had difficulty moving around the room, given that we had one medium sized and one large sized luggage. The restaurant on the first level does not have a wide selection of food. And whatever they served was too expensive for the portion that they were giving. Service at the resto was also not good. Only 2 persons serving for more than 10 tables, not including the bar

Surya N.
February 29, 2016
Clean, fresh room at a good location.
Location is near to the city center, and the Ring
Efficient staffs, clean and fresh room. Practical equipments such as TV, lighting, and bathroom.

Yuen C.
July 30, 2015
Cold and Impersonal
Cant think of any
The staff are professional but definitely lacked that personal touch that would have made quite a difference to our stay. if I am coming back to Vienna I probably will stay elsewhere.

Benjamin T.
June 22, 2015
Great stay
Good location, nice breakfast spread, fast and free internet
I enjoyed my stay thoroughly. The rooms were nice, internet was fast which was especially important for work and skype. The front counter staff seems to be short handed so there is a queue. Breakfast area is also quite small.

Danai M.
June 17, 2015
Nice hotel in the city center
Room Food and Location
The room was quite nice, very clean, good size and well equipped. The breakfast was good and service quite OK. The location of this hotel is fantastic. You are near the city's tourist areas in the city center. Great area for shopping and dining. This is a great hotel for its price range and location. Would definitely recommend this to visitors of Vienna.

Danai M.
June 17, 2015
Cozy City Hotel
Price Location Breakfast
This hotel is in the middle of the city. Walking distance to the city's majestic church and shopping and dining square. Staff was nice and check in was fast and efficient. The room was lovely ... Enjoyed our stay here.

Danai M.
June 17, 2015
Perfect hotel for the price
Location Price Facilities
It was a very comfortable stay. Location is walking distance to most of the city's attractions. Very accessible to public transport as well. The room was really nice, clean and just the perfect size. Breakfast was great too ! Loved our stay here.

Mike M.
New Zealand
November 19, 2014
Comfortable & Convenient
Location, Cleanliness, Value for Money
Nice stay for 4 days. Nothing flash about the hotel - just good value and clean and within walking distance of the historic district and adjacent to subway station....37euro taxi fare to the airport.

Yuan R.
October 15, 2014
good location but small rooms
good location & nice staff, fast check in/check out
We stayed here for 3 nights, we offered twin beds room but Novotel only has double bed room , it is not fit for business traveler who want to share rooms; only 10-15 minutes walking distance to city center and only 5 minutes to U1, good location and nice staff, fast check in and check out.