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Verified traveler reviews

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based on 1182 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.1

Muhammad Z. from Pakistan
Families with young children
Stayed one night in May 2015
Beach, Room and Spa
Very Good
Reviewed May 12, 2015

bertrand C. from France
Stayed 3 nights in May 2015
good but services are ridiculously expensive
beach, swiming pool
Services are too expensive, why 25 dollars fort a taxi to airport when normal privé is max 150000 RP. Breakfast, drinks are good but also too expensive compared to bali services. If i go to Bali it is not to pay as in Paris or London.
Reviewed May 10, 2015

Asno M. from Indonesia
Stayed one night in November 2012
Nice Beach and Pool
Nice Beach and Pool
Reviewed May 06, 2015

Yuet M. from Hong Kong
Stayed one night in April 2015
Clean and characteristic room
characteristic room, animals and the beach
The room is clean and large with balcony. there is a characteristic features inside the room. the beach is clean as it is sharing with other hotels. there have squirrels, ducks and different kind of birds. However, the foods and cocktails are suggested to be improved. In terms of the rent, no free shuttle bus to be provided. Overall is good and suitable for relaxation.
Reviewed May 05, 2015

Ricky K. from Indonesia
Families with young children
Stayed one night in May 2015
Recommended Hotel
Friendly Staff, Good Restaurant, Nice Hotel
Overall it was excellent, recommended hotel
Reviewed May 05, 2015

Maria B. from Australia
Stayed 7 nights in April 2015
Great Break
Great beach, breakfast and bar
Reviewed April 10, 2015

patrice R. from France
Stayed 3 nights in March 2015
bapak Karma & ibu Arini excellent!
Bapak Karma, organic coconut oil, Ibu Arini
it was good : ibu Arini was very generous and bapak Karma has been our long time friend
Reviewed April 06, 2015

Yan C. from Hong Kong
Stayed 4 nights in March 2015
Worst hotel I've ever stayed
Services are so slow, the staffs were panic when you ask them questions, they couldn't response even simple questions like when I can book the spa. They were badly organized.When I checked out, they kept my luggage in the lobby without labeling. Then when I had to leave the hotel, they didn't allow me to take my luggage because they said they were not sure whether that was my luggage. The whole hotel is old and smell damp. The room is small, towels are dirty with yellow marks like they haven't been cleaned properly. Disgusting! They even charge wifi in room. Most of the 5 stars hotels provide free wifi at room, this hotel cllams itself as 5 stars hotel but definely without 5 stars services and quality.
Reviewed April 05, 2015

Liesl B. from South Africa
Stayed 3 nights in February 2015
Beautiful resort and nice beach
Nice beach and pools, beautiful grounds and friendly staff
We had a very pleasant and relaxing stay. We stayed here for 3 nights, and enjoyed the pools, pool bar, the clean beach and great restaurants.
Reviewed March 16, 2015

FANG Y. from China
Families with older children
Stayed 2 nights in February 2015
clean and convenient
service food history
very nice
Reviewed March 14, 2015