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Recent customer comments

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based on 1181 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.1
  • Food/Dining 8.1
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Ekaterina S.
March 11, 2015
Beautiful old Balinese style spa hotel
Hotel beach and pools,spa,location
We had very good time in this old style Balinese hotel.The rooms were renovated and clean.We enjoyed the selection of pools and clean beach.Spa was very nice.But on our last of stay there was a conference and hotel was crowded with mostly Indonesians who stayed in the hotel...They talked really loud and smoke everywhere,it was really unpleasant.

Pedro M.
February 26, 2015
Fine location
Good beach/ fine location/ excellent breakfast
This was our second time in Nusa Dua area but the first in Nusa Dua Beach Hotel and Spa. Everything here is huge, from the hotel lobby, to the pools, public areas, restaurants, etc. The rooms do not follow the same rules, because they look smaller and needs a decorator to update . However, their where clean, with a big bed, and just for one day, its really ok. The beach its long and its look much better than before, but pay attention to the tide, or else, forget a plunge in the water. Since Nusa Dua its a peninsula with many fine hotels, you can choose a lot a decent restaurants by the beach for lunch or dinner. The hotel provides many recreations, and in the beach you can rent a boat and have a nice trip. Like many other places, you must face a big number of people trying to sell many local artifacts, and thats annoying. The hotel its just 30 minutes from Denpasar airport

Carlos N.
February 26, 2015
Great for young families with young children
Loved the proximity to the beach, yoga in the mornings, breakfast, tranquility of the place and feeling safe
Really enjoyed our stay, thanks for the hospitality

Saculina L.
February 26, 2015
Holiday In Bali with Family & young Kids
Comfort bed and room with spacious ambiance, friendly staff and clean
The hotel was fantastic and we had a great holiday at Bali. The employees are helpful and friendly. The room is clean in very detail where the even scrub the end corner of the sink lever and the cute moment was when they did a small display on my little girl soft-toys. It was very touching for them to do it as it stay that they care. The ambiance and atmosphere of the hotel was fantastic. The one thing that they need to improve is the breakfast spread. It should have more varieties of International Food instead of the local Cuisine as not everyone could eat them. Other than that, a job well done on the hotel.

Melanie H.
New Zealand
February 23, 2015
Perfect beachfront location
The location was brilliant on the beach. The beach was amazing and from running along the beachfront I think we picked the best spot.
Lovely and relaxing. Good choice of foods with five restaurants. The burger and beer on the beach was a great lunch when feeding 2 adults and 4 older teenagers. Good to have different choices. Loved the jape see restaurant also. Good service and a beautiful place to stsy.

Melanie H.
New Zealand
February 23, 2015
Fantastic beach front location
Beach front location and facilities always exceptionally clean and good service. Great choice of food with 5 restaurants
Brilliant stay. Would stay again

Sadikchya S.
February 17, 2015
Great Time!
Location, Service and Comfort
I had a great time in the hotel, it was very relaxing and the staffs were very helpful. I recommend this for everyone looking for a good romantic time.

Revathi S.
February 13, 2015
Singapore Traveler Review
beach, pool, rooms

Bradley P.
February 09, 2015
Overpriced. Nice location
Beautiful Outlook, Goods Service, Friendly Staff
When I booked with this Hotel I was originally going to book at the Westin which is next door. It appeared to have the same facilities but was cheaper so that swayed me. The price for everything was expensive in "Bali" terms and the poolside menu was lacking. Advertising "Free WiFi" but that was only available in public areas and did not reach the beach fully. Breakfast was great and the staff were friendly. I have stayed at better 4 star resorts than this one which was supposedly 5 star.

Mathew O.
New Zealand
February 08, 2015
Good for families or older couples
Location is great, staff are friendly and the hotel facilities are incredible
Our stay was good. The only criticism is that the hotel charges for sports equipment hire (tennis raquet, snorkel etc) compared to the pacific islands, this is not ideal as hotel is already charging premium. This hotel in particular (and other resorts in the area) do attract large tour groups, so if you're looking for peace and quiet, I would suggest nusa dua is not for you. Great for older couples and families.