Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 294 reviews
  • Cleanliness 6.9
  • Facilities 6.5
  • Location 6.9
  • Room Comfort/Standard 7.5
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.6

Sandeep S. from India
Solo travelers
Stayed one night in July 2016
It's good
It's good
Reviewed July 28, 2016

STEFANUS S. from Indonesia
Couples
Stayed one night in July 2016
Transit Hotel Thumbs Up!
Good Use For Transit Hotel. Leave In And Out Hotel Access Thumbs Up!
Reviewed July 22, 2016

Hadi B. from Indonesia
Families with older children
Stayed one night in July 2016
Not recommended
Worst
Reviewed July 17, 2016

HELMI D. from Indonesia
Families with young children
Stayed one night in July 2016
nice city view
nice city view, but my room have no windows and location is little bit far from main street
Reviewed July 15, 2016

alfen S. from Indonesia
Families with young children
Stayed one night in July 2016
Great places n nice staff
Recommended n i will come back to this hotel again
Reviewed July 14, 2016

Anatelly P. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Bathroom so disappointing
The bathroom was so awfull. The used water could not flow to the sink. There was a kind of worm (luwing in javanese language) inside the bedroom. Also, There was no towel at the swimming pool. The staff was not helpfull when we requested for towel at the swimming pool.
Reviewed July 13, 2016

Dara M. from Indonesia
Business travelers
Stayed 2 nights in June 2016
yearly visit to oak tree
everytime come back to oaktree see the improvment, now it more clean and the staff improve its service
Reviewed July 12, 2016

Kent S. from Indonesia
Families with young children
Stayed 2 nights in June 2016
Spacious but dirty room
Lots of ants in the bedroom and the bathroom is dark. But prompt and good response from the hotel staff when I complained about ants in my room. They immediately take action to clean up the ants.
Reviewed June 28, 2016

apisith B. from Thailand
Business travelers
Stayed 2 nights in June 2016
Good
No more place to take rest, each floor no chair or table to sit. If need more relax and take rest outside room. You have to go at swimming pool area.
Reviewed June 27, 2016

LENNY S. from Indonesia
Families with young children
Stayed one night in June 2016
great view, good rate
Nice hotel, nice staff
Reviewed June 20, 2016