Reception hours at the hotel are now 6.00am to 10.00pm every day of the week. For arrivals outside of these times, please contact the hotel directly to arrange after hours key collection.
Please note that a valid photo ID and a credit card is required upon check-in. A credit card security bond (pre-authorisation) of AUD $150 is required on arrival to cover any incidental items including (but not limited to): telephone calls, breakage/damages and excessive cleaning charges above the normal level of cleaning due to the apartment being left in an unacceptable state. Cash will not be accepted as bond payment. For further information, please contact the property directly using the contact details on the booking confirmation.
Please note that car parking needs to be pre-booked prior to guest arrival due to limited spaces. Secured under cover car parking is at $25 per night. Please advise if car parking is required at time of reservation.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction feeChildren and extra beds:
Guests over 12 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.