Please note that car parking spaces are limited and bookings are essential – please call the hotel directly to book.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee
Please note that a valid photo ID and a credit card is required upon check-in. A credit card security bond (pre-authorisation) of AUD $150 is required on arrival to cover any incidental items including (but not limited to): telephone calls, breakage/damages and excessive cleaning charges above the normal level of cleaning due to the apartment being left in an unacceptable state. Cash will not be accepted as bond payment. For further information, please contact the property directly using the contact details on the booking confirmation.
Please note that all rooms include a 30 minutes continuous use of internet per day with no charge applied.
Please note that to access Oaks Aspire’s car park:
-Prior to accessing the car park please visit reception to collect your access key to undercover parking.
-There is parking available on West Street and Mary Street that can be used while collecting key.
-Once access key has been collected swipe the access key in front of the key swipes located on the Ground Level.
-Proceed to the car park on Basement levels (B1-B4) or Upper levels (U1-U4)
-All hotel guests are required to park in car parks that are marked in red with ‘Hotel Guest’ displayed on the wall. Failure to park in these zones and/or clearly display your validated parking slip on the dash may result in your car being towed at the owner’s expense.
Children and extra beds:
Guests over 11 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.