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Very good 8.0
Based on 334 reviews

Recent customer comments

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Very good

based on 334 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 6.4

Marie H.
April 26, 2016
M of Brisbane
The room we had was dirty - it seemed like it hadn't been cleaned properly for a while, the bathrooms were disgusting and the kitchen floor was filthy. There was rubbish even left in the room from the previous people and dirty cloths left in a bucket in the laundry, and the entire floor stank (from the rubbish chute). The staff on the telephone were great, but the lady when we checked in wasn't particularly helpful. The room was dingy and in need of redecorating and just really run down. We won't be back to stay.

Abdul J.
March 29, 2016
Friendly staff. Great location, very near to park, central and many eating places nearby. Top floors have great views.

Kelvin M.
March 11, 2016
clean place
clean, spacious apartments, friendly staff
A great place to stay but the parking arrangements are not very customer friendly. After paying hefty daily rates, the charges and terms and conditions of the parking are ridiculous.

Kaylene B.
February 24, 2016
Location, easy access, view
great, access to pier restaurants & city ones within a short walking distance

Merrissa J.
February 18, 2016
Beautiful place to rest your head..
Space, Staff, Cleanliness
I had cancelled my booking at another hotel due to the small and poor standards. This hotel rated themselves as a 4 star. I very much disagree. I had rebooked to stay in this hotel and it was amazing for the price we got it at. I like the Oaks chain and think i will continue to stay with them

Adrian G.
February 01, 2016
Lovely stay
Staff members were friendly and helpful. Rooms were tidy and full of basics including toaster, dishwashing powder etc! Would stay again

Nyan K.
January 23, 2016
Business Traveller

Russell W.
January 23, 2016
Charlotte Towers - BNE 1601
Location, room style & price
It was fine, nothing special but clean & comfortable. Always like hotels with balconies. Good value vor money

Sheng L.
January 19, 2016
No service for serviced apartment, dirty bathroom.
Location is good
Location is good, parking is easy, but no clean up service, bathroom dirty. Staff is OK,

Alyssa F.
January 10, 2016
very clean, great position comfy bed
cleanliness, position, bed
had a lovely stay thank you, only problem was i took my best friend to look for wedding dresses that day in brisbane and we decided to stay the night and go out for dinner, we were having a few quiet wines before we went and there was nothing to accommodate for music, not even a little bedside radio. so we had to resort to our iPhone speaker. otherwise, a nice stay.