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Very good 8.0
Based on 342 reviews

Recent customer comments

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Very good

based on 342 reviews
  • Cleanliness 8.1
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.4

narelle C.
July 05, 2016
Good place shame about the pillows
This is a good place to stay except for the absolutely terrible pillows. I asked for a better one after the first night and the house staff came with a vacuum packed pillow that was no better - they had no substance subsequently I had very poor sleep for three nights. Apart from that it was good value for money.

Philip I.
June 30, 2016
extremley helpful staff
very poor wi-fi policy, only free for 30mins/day.

Tuan S.
June 27, 2016
Best Location, Best Service and Good Apartments
We strongly recommend this place, staff are excellent, very friendly and helpful. The room was very clean and spacious, all the modern facilities are available in the room. Great location, close to shops, dining, train, buses, Queen street mall and the botanical gardens.

Glenn M.
June 26, 2016
Great stay
Loved our night at The Oaks. Great location, friendly staff and great value for money.

Kiarrah T.
June 06, 2016
Overall satisfactory

Shikarni N.
May 31, 2016
Loved it!
I stayed at the oaks as we have this hotel where I'm from and they never disappoint! Charlotte towers was wonderful! I checked in at 12:30am and the lady at the desk, despite the time of night was still happy and full of life and very welcoming ☺️ My room was perfect, I had the most amazing view. The only downside I could possibly think of is I could only just hear the music from The Valley night clubs when the balcony door was open, even then it wasn't loud and didn't bother me the slightest ☺️ Thank you so much to The Oaks & Agoda for being so wonderful to book with!

Adam C.
May 29, 2016
Great hotel.
Good hotel. Great location.

Yuen C.
May 11, 2016
Location was really good. Room setting was great. Enjoyed my stay.

Marie H.
April 26, 2016
M of Brisbane
The room we had was dirty - it seemed like it hadn't been cleaned properly for a while, the bathrooms were disgusting and the kitchen floor was filthy. There was rubbish even left in the room from the previous people and dirty cloths left in a bucket in the laundry, and the entire floor stank (from the rubbish chute). The staff on the telephone were great, but the lady when we checked in wasn't particularly helpful. The room was dingy and in need of redecorating and just really run down. We won't be back to stay.

Abdul J.
March 29, 2016
Friendly staff. Great location, very near to park, central and many eating places nearby. Top floors have great views.