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Oaks Charlotte Towers Apartments

128 Charlotte Street, Brisbane City Center, Brisbane, Australia 4000 (Show on map)

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Oaks Charlotte Towers Apartments Brisbane - Surroundings Oaks Charlotte Towers Apartments Brisbane - Surroundings Oaks Charlotte Towers Apartments Brisbane - Exterior
Area: Brisbane City Center Number of Rooms: 290

Recent customer reviews

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Very Good

7.9

based on
208 reviews

Value for Money
8.0
Location
9.2
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.4
All reviews (208)
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Grant L. Business travelers New Zealand, July 19, 2014
... this time very bad..

..location,location
7
..this time very bad ...while i was there last month i left my iphone charger in the room when i arrived in darwin 4 hours after leaving the hotel i called them to let them know that i had left this in the room and told them i will be back in 2 weeks time and could they put it aside for me,the answer was yes no problem... but when i arrived and asked for my charger it was sent to lost property and i waited for a day before they got back to me and to tell me it had gone missing.. my answer to that was " so in other words someone has stolen it"..!!.. the response i got was swift and i could tell was not liked... so when i asked where has it gone they couldn't give me an answer and they were annoyed i was even questioning them...so i said :"it just can't get up and walk out the door can it".... to which they became even more pissed off with me....anyway i had to go out and buy a new iphone charger... and normally when i stay at this hotel i always get a very late check out and pay an extra $80 for this but this time they had great delight in telling me no.!!.. so i had to leave the hotel and spend 10 hours at the airport waitng for my international out of brisbane..!!...this is to me me very poor management at the highest order not even a sorry or anything from these people they couldn't care less about my charger in there eyes it was my fault.
Margaret C. Solo travelers Canada, July 12, 2014
Conveniently located.

Location, cleanliness, easy access
6.7
Mark G. Solo travelers Australia, July 10, 2014
good

Location, Cleanliness, polite staff
8
Good
Cheryl P. Families with older children Australia, July 10, 2014
Comfortable and Clean Hotel

Central Modern and High Class
9.3
Enjoyed our time at the Oaks. Central to everything. Clean comfortable and modern. Would stay there again.
Nicole T. Solo travelers Australia, July 6, 2014
Great Value for Money, Clean & Well Appointed Room

Location, Great Rooms, Nice Pool
8
I really enjoyed my stay and will stay here again
John H. Business travelers Australia, June 23, 2014
clean, comfortable accommodation for three nights

affordable,comfortable and clean
7.7
Rebekah F. Families with young children Australia, June 22, 2014
Easy hotel that ticked all the basic boxes

Located close to several attractions, parking on site, room enough for a family of 4
6.3
It was a perfectly fine apartment hotel that was close to the main shopping and eating district of Brisbane and also walking distance to the University where we saw a play and the museum. All walks were suitable with a 4 and 6 year old.
Piyum H. Groups Sri Lanka, June 15, 2014
It was okay. Not the standard we expected

Friendly staff Parking Easy check in check out
6.3
The quality of the apartment was okay. We've stayed in better apartments at Oaks before. Aged furniture and beds. There was no cable tv.
Brenton M. Couples Thailand, June 14, 2014
Great staff

Cental location,Helpful Staff , Good Parking options
9.3
Good
Geoffrey T. Solo travelers United Kingdom, June 10, 2014
Disappointing

Central to shops, restaurants and other amenities. Reception staff pleasant and helpful. Internet availability - although very expensive.
3.7
Disappointing. Room service/housekeeping extremely poor. Linen only changed on request. Floors only cleaned on request. Staff inadequately trained. Will not return.

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