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About Oaks Festival Towers Apartments

Description

Oaks Festival Towers Apartments is situated on the famous Festival Hall site in Brisbane's central business district, making it a perfect base for all travelers to explore the city. Brisbane’s many attractions are within walking distance including Queen Street Mall with its great shopping, cinemas, David Jones, Southbank Parklands, and Queensland Performing Arts Center. The property features modern apartment units with an air conditioning system, full kitchen facilities, laundry, and separate lounge area. Other facilities available are BBQ facilities, a gym/fitness room, on-site secure undercover parking, an outdoor pool, a sauna, and a tour desk. All rooms include 30 minutes of continuous Internet use per day with no charge applied.
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Features

Hotel Facilities

  • 24-hour front desk
  • BBQ facilities
  • coffee shop
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • shared lounge/TV area
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • outdoor pool
  • sauna
  • spa

Parking

  • car park

Languages Spoken

  • English
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Policies

All credit card transactions will incur a 1.5% surcharge.

Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

A credit card security deposit of 150 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 15.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 41
Number of Rooms : 401
Room Voltage: 240
Time to Airport (Minutes): 30
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Recent customer comments

Filter by traveler type
All reviews (274)

Business travelers (65)

Couples (95)

Solo travelers (41)

Families with young children (22)

Families with older children (34)

Groups (17)

Very good
7.9
Hotel Condition/Cleanliness
8.1
Facilities
6.0
Location
9.1
Room Comfort/Standard
8.0
Staff Performance
7.9
Value for Money
8.0
Food/Dining
6.5

2 Michelle O.
Australia
April 20, 2016
Embarrassment and no refund
We are extremely dissatisfied. We booked for a person flying from a remote community for an event overnight. He was turned away even though our organisation had paid for the room, but because we booked through Agoda the manager did not have a contact number from us to call when they demanded a credit card for the security deposit. We would have gladly arranged this had we known of it. When calling the manager the next day the person was very kind and amenable and had hoped her supervisor would authorise a refund since they turned away our guest who had to seek emergency accommodation elsewhere. The supervisor declined saying that that was their policy and that they were legally not obliged to refund our deposit. As a community not-for-profit organisation supporting people with disability we find this response very disappointing and unhelpful. We were very embarrassed to learn that this person was rejected from the accommodation we had paid for and that he was essentially turned out into the night with no place to stay. We will not book with them again.

7.2 Craig R.
Australia
April 10, 2016
Good
Room was good. Carpet wet still from carpet cleaning but impressed with the room and requests were fulfilled with high room

6 DEBRA M.
Thailand
April 06, 2016
Overrated
Kitchen tap constantly leaks, toiletries are cheap products for the 4.5 star rated it is given, hair dryer sparked. They are kept clean and Location was fantastic but that was all. Out dated, basic apartment.

7.2 Andrew C.
Australia
April 05, 2016
Short Stay
We had a pleasant short stay [night stop over] the room was neat, tidy and clean and the staff friendly and helpful . The floor we stayed on was good apart from the overpowering smell of some other units cooking and then strong garbage smell throughout the floor. Apart from that all good.

8 Susan M.
Australia
March 10, 2016
Weekend in Brisbane - perfect place to stay
Central, quiet, spacious

9 James M.
Australia
February 09, 2016
Apartment living beats a normal hotel stay
Apartment and so space / self catering so can control food / central
Excellent. Also enjoyed the lap pool.

7.7 Paul M.
United Kingdom
February 19, 2016
Review Feb 16
Location, cleanliness, balcony.
Only stayed one night but it was fine. Great location in city lots of restaurants and bars close by.

9.2 Baptiste B.
Thailand
January 24, 2016
Good
All right

7.7 Geoff R.
Australia
January 21, 2016
stay
Price Location Comfort
All good except TV in lounge did not work and remote for TV in bedroom did not work

7.3 Erik M.
Australia
January 10, 2016
Happy stay
Location price room size
Very good


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