Please note that a valid photo ID and a credit card is required upon check-in. A credit card security bond (pre-authorisation) of AUD $150 is required on arrival to cover any incidental items including (but not limited to): telephone calls, breakage/damages and excessive cleaning charges above the normal level of cleaning due to the apartment being left in an unacceptable state. Cash will not be accepted as bond payment. For further information, please contact the property directly using the contact details on the booking confirmation.
Please note that parking is available at Harbourside Carpark on 100 Murray Street, which is a 2 minute walk from the hotel. Guests are requested to park on level 4 of the carpark where there is a walk way leading into the hotel. The parking costs AUD $25 per night per car and is payable to the hotel. Guests need to bring the parking ticket issued to them when enetering the carpark to the reception staff to validate before exiting the carpark.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
Please note that all rooms include a 30 minutes continuous use of internet per day with no charge applied. Children and extra beds:
Guests over 3 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.