Reception hours at the hotel are now 6.00am to 10.00pm every day of the week. For arrivals outside of these times, please contact the hotel directly to arrange after hours key collection.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Please note that car parking needs to be pre-booked prior to guest arrival due to limited spaces. Secured under cover car parking is at $25 per night. Please advise if car parking is required at time of reservation.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
A credit card security deposit of 150 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.
When booking more than 5 rooms, different policies and additional supplements may apply.