Please note that a valid photo ID and a credit card is required upon check-in. A credit card security bond (pre-authorisation) of AUD $150 is required on arrival to cover any incidental items including (but not limited to): telephone calls, breakage/damages and excessive cleaning charges above the normal level of cleaning due to the apartment being left in an unacceptable state. Cash will not be accepted as bond payment. For further information, please contact the property directly using the contact details on the booking confirmation.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
Please note the reception hours as follow:
Sunday – Thursday: 6.30AM – 11PM
Friday & Saturday: 6.30AM – Midnight
Children and extra beds:
Guests over 12 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.