Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
All credit / debit card payments made directly to Oaks Hotels & Resorts will incur a 1.5% credit card transaction fee.
Please note that car parking needs to be pre-booked prior to guest arrival due to limited spaces. Please advise if car parking is required at time of reservation.
Please note the reception hours are - Sunday to Thursday: 6am – 10.30pm / Friday and Saturday: 24 Hours
A credit card security deposit of 150 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.
Children and extra beds:
Guests over 11 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.