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Oaks On Collins Hotel

480 Collins Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 271

Recent customer reviews

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Very Good

7.6

based on
262 reviews

Value for Money
7.3
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.6
Food/Dining
6.8
All reviews (262)
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Craig G. Business travelers Australia, August 16, 2013
Great location, tired rooms

Price, location, gym
7.7
Great value for apartment style room. The room decor is New York style apartment, but it is looking tired and worn. The blinds were cracked, a/c old and noisy. Needs a spruce up.
Fiona H. Business travelers Taiwan, August 16, 2013
good location, ideal for short stay

location, room size, kitchen
8
Hotel room is big and comfortable, but the bathroom is extremely small. No free wifi, the paid internet is very slow.
Suchart P. Couples Thailand, August 12, 2013
OK

Big room, good room facilities, quite new
6.3
Hot water doesn't working properly. No refill amenities.
Julie S. Families with older children Australia, August 2, 2013
Ok but very over priced

None very over priced
5.3
No parking or drop of area no help with bags & only stairs no ramp very disapointing
Scott M. Business travelers Canada, July 17, 2013
Centrally located, value for money.

Location, location, location.
7.7
I had a good stay with no issues. Pleasant as always.
Gerald G. Solo travelers Australia, July 16, 2013
rooms where clean and big centrally lockated

clean big rooms nice food
8
very comfortable and clean rooms with pleanty of space
Gail C. Couples Australia, July 15, 2013
Hotel a little disappointing but location great

location close to everything, food court cafe in hotel - coffee great, 5 - 6pm hotel bar has happy hour.
6
While enjoyed Melbourne CBD, Hotel reception was off to one side and you missed it after dragging bags up all stairs had to go back down, concierge wasn;t manned at 5pm, mentioned to staff and they said everyone misses the reception mmmm, reception wasn't forward with information e.g. promoting their facilities you needed to ask. The bathroom was very very small & had black mould built up and a cupboard above the toilet which you hit your head on. Very minimum dishes only 2 cups etc but room set up for 3, no dishwashing liquid, but the worst the bed was extremely hard and the aircon rattled and leaked water onto floor, dipped all night. On a good note location fabulous & attached food court had great priced food & wonderful coffee & friendly staff. Most likely wouldn't stay there again.
Robert T. Business travelers Australia, June 24, 2013
Great location. Friendly and helpful staff

Location, room size and friendly staff
6.3
I was changed without fuss to another room after it was discovered my air con was not working well. Ate in the restaurant and service was poor. There were two other couples and it took over half an hour to bring my main which was a simple chicken dish.
Scott M. Business travelers Canada, June 21, 2013
Consistent service and quality.

Location, Clean and Affordable
7.7
Adrian D. Business travelers United Kingdom, June 21, 2013
city location, business not holiday

location, price, location
7.7
Very good as was training next door. Nice location on Collins Street.

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