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Very good 7.6
Based on 371 reviews

Recent customer comments

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Very good

based on 371 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for money 7.3
  • Food/Dining 6.7

James M. from New Zealand
Stayed 4 nights in May 2014
Nice enough, bathroom terrible
Great location in CBD and on tram line
The room was a little smaller than expected but it was big enough (photos made it look bigger). The staff were nice but had to ring in three times to get towels brought to the room as they kept forgetting. The room could have used a new coat of paint. The biggest thing we disliked was the bathroom - it's small, and has terrible privacy for people travelling together (even couples). It's just a semi-transparent/frosted glass wall with an unsealed door. Others can see everything... and hear everything. Overall this place was ok, again a great location, but I wouldn't stay again. Would be fine if travelling alone.
Reviewed May 20, 2014

Karen B. from New Zealand
Stayed 2 nights in May 2014
Very enjoyable
Good facilities, excellent location, friendly staff
Very much enjoyed our stay. Close to shopping, public transport. Friendly staff that helped us with our travels
Reviewed May 20, 2014

Cassandra O. from Australia
Stayed 2 nights in May 2014
Provided a spacious, neat and clean room
Location close to spencer st station
Sleeping was very uncomfortable as the "queen" bed was in fact two single beds pushed together!
Reviewed May 19, 2014

Andrew B. from Thailand
Solo travelers
Stayed 5 nights in May 2014
Next door to the training centre I was attending. Able to self cater. Central in city
Good thank you.
Reviewed May 11, 2014

HANS S. from Australia
Business travelers
Stayed 3 nights in May 2014
Great location, Clean, friendly Staff
It was close to everything
very good, the only thing was the breakfast buffet was not good
Reviewed May 06, 2014

Marie G. from Australia
Stayed 3 nights in May 2014
comfortable and relaxing
in the city and can walk to Yarra and Casino. Servicing of appartment always completed quickly cleanly and efficiently
Most enjoyable and would return. Studio apartment very compact but works well.
Reviewed May 06, 2014

Dennis C. from Malaysia
Stayed 4 nights in April 2014
Apartment style rooms.
Location, easy to get a taxi, and big rooms.
Reviewed May 05, 2014

Noriko S. from Indonesia
Business travelers
Stayed 2 nights in May 2013
Centralised location
location, comfort, staff
This is a centralised hotel with comfort size room.
Reviewed May 05, 2014

Liew H. from Malaysia
Business travelers
Stayed 2 nights in February 2014
Expensive hotel
Location, location, location
The hotel is expensive and outdated. Breakfast and internet connection are separately charged
Reviewed May 02, 2014

Liew H. from Malaysia
Business travelers
Stayed one night in February 2014
Cozy business hotel but no free internet.
Clean room, nice view over the city and centrally located.
It was a pleasant stay in oaks on collins but for the price paid for the room, breakfast in not included. Wireless internet is separately charged which makes the entire stay not worthwhile.
Reviewed May 02, 2014