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Very good 7.6
Based on 371 reviews

Recent customer comments

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Very good

based on 371 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.7

Ian C. from Australia
Business travelers
Stayed 3 nights in February 2016
Clean, comfortable, Location
Cery good
Reviewed February 09, 2016

Amanda B. from Australia
Stayed one night in February 2016
Great accommodation
Close to Skybus
Reviewed February 09, 2016

andrew M. from Australia
Stayed 2 nights in January 2016
Parking underneath compact grocer close by
Fridge broken all weekend food went off Told we would get phone call when room ready didnt happen waited 1 1/2 hrs Staff a bit space cadet
Reviewed January 25, 2016

janine K. from Australia
Stayed 2 nights in January 2016
no correspondence or notification for hot water
staff genuinely happy good advice very apologetic regarding water.
We did have an extremely good stay.. However woke up to cold water announ ement may have been good. Just apologies nothing else.
Reviewed January 10, 2016

Ernestine H. from Malaysia
Families with young children
Stayed 4 nights in January 2016
Ok for a few days stay in city
Great location, staff, service (i.e. self content)
Great location, close to everything -tram, taxi, shops. Staff are fantastic, very helpful and approachable. Average room standard, hot water wasn't working one morning, staff didn't show urgency that it would be fixed immediately. Toilet/bathroom doesn't have exhaust(or exhaust system not working) making the toilet/bathroom very stuffy. Preferred not to keep the door opened as the toilet bowl would be right next to the bed. Housekeeping was not up to standard. Room wasn't cleaned to the same standard everyday. Got 2 face towels 1 day, none the other. On the last day, towels wasn't even rolled, just lazily placed on the bed. Dishes wasn't organised or washed on some days. Room had ants in a few location including kitchen, reported to reception who said they will inform housekeeping but couldn't see any difference the following few days. Had to manage the ants ourselves for the whole trip, not nice.
Reviewed January 10, 2016

Michael G. from Australia
Stayed 2 nights in December 2015
Quite place in the City
Location, Room Facilities & Location
Reviewed January 03, 2016

Stacey B. from Australia
Stayed 2 nights in December 2015
Location, Cleanliness, Price
Reviewed January 02, 2016

Lyn S. from Australia
Stayed 2 nights in December 2015
No free parking, no information no parking attenda
Location location lication
Very poor communicators Room comfortable
Reviewed December 31, 2015

Norman C. from Philippines
Stayed 3 nights in December 2015
Value for money
Location, clean, large space
Reviewed December 31, 2015

Michael G. from Australia
Stayed 4 nights in December 2015
Location tram stop station lovation
Reviewed December 29, 2015