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Very good 7.6
Based on 370 reviews

Recent customer comments

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Very good



based on 370 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 6.7

Belinda U.
Australia
December 28, 2014
Clean, spacious apartment in melbourne cbd
Friendly staff, spacious apartment, good kitchen.
Really enjoyed our stay here. The staff were very helpful and the rooms were clean and quite spacious. There are affordable parking options too, just call the hotel and they will explain the options. It is about a ten minute walk from the main part of the cbd, but it has quite easy access to Southbank which is good if you want to walk there.

Bronwyn H.
Australia
December 11, 2014
Great place to stay, close to transport
Location, service, facilities
Staff could not do enough for me as my husband was in hospital through most of my stay. The breakfast was fantastic, so was room service and standard of room was quiet and comfortable. Look forward to coming back to stay again.

Joanna G.
Australia
December 09, 2014
Great stay
Close to southern cross, Spacious rooms, and good service
Hotel stay was very comfortable and relaxing. However I have not received my 150 deposit for the room back. Just wondering when I will receive this.

Isabell B.
Australia
December 01, 2014
Overpriced stay
Good room size
With the price paid for the stay, I would have expected to have free WIFI access in the hotel. Especially when the hotel is suppose to be classified as business hotel.

Jessamine C.
Australia
November 24, 2014
Great location
Great location. Quiet. Attentive staff
Requested a Queen size bed but was given a room with what was clearly a Double bed. Spoke to a staff member who insisted that all the rooms are fitted with Queen size beds. Not pleased that the staff simply dismissed my request. Found a large stain on the bed sheet, as well as dirty spare blanket in the cupboard. Bathroom basin drained very slowly- very inconvenient. Apart from the bed and cleanliness issues, the room was quiet and the hotel location was very convenient. It's unlikely I will stay there again.

Hao C.
Taiwan
November 06, 2014
Nice apartment
Location n service are really good!

Tian H.
Malaysia
November 02, 2014
Strategic Location at Melbourne CBD Area
Location, Cleanliness
Good as it was in the middle of Melbourne CBD Area. However, the breakfast could been better and have more varieties. In addition, there is no complimentary bottled mineral water in the hotel rooms, which was a standard for other hotels.

Jeffrey C.
Australia
November 01, 2014
Kind staff for a short stay
friendly staff, clean, close to central
The staff at Oaks were kind enough to allow us to leave our luggage there for a day, even though we went away on a 2 day trip. Room was clean as well.

Jeffrey C.
Australia
November 01, 2014
nice short stay with friendly staff
Friendly staff, clean, quiet
Oaks has been quite good for us. After a late check-in we were exhausted and went straight to the room which was clean and well presented. No other problems was noted during our stay.

craig S.
Australia
October 26, 2014
Clean and easy stay
comfort, easy, value
Hotel was great nice and clean and very easy to check in and out