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Oaks On Collins Hotel

480 Collins Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Oaks On Collins Hotel Melbourne - Restaurant Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Meeting Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Guest Room Oaks On Collins Hotel Melbourne - Bathroom
Area: Melbourne CBD Number of Rooms: 271

Recent customer reviews

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Very good

7.6

based on
349 reviews

322 reviews in English

Value for Money
7.3
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (349)
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Ian C. Business travelers Australia, February 8, 2016
Nice

Clean, comfortable, Location
8
Cery good
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Andrew M. Couples Australia, January 24, 2016
Disappointed

Parking underneath compact grocer close by
4.7
Fridge broken all weekend food went off Told we would get phone call when room ready didnt happen waited 1 1/2 hrs Staff a bit space cadet
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Ernestine H. Families with young children Malaysia, January 8, 2016
Ok for a few days stay in city

Great location, staff, service (i.e. self content)
6
Great location, close to everything -tram, taxi, shops. Staff are fantastic, very helpful and approachable. Average room standard, hot water wasn't working one morning, staff didn't show urgency that it would be fixed immediately. Toilet/bathroom doesn't have exhaust(or exhaust system not working) making the toilet/bathroom very stuffy. Preferred not to keep the door opened as the toilet bowl would be right next to the bed. Housekeeping was not up to standard. Room wasn't cleaned to the same standard everyday. Got 2 face towels 1 day, none the other. On the last day, towels wasn't even rolled, just lazily placed on the bed. Dishes wasn't organised or washed on some days. Room had ants in a few location including kitchen, reported to reception who said they will inform housekeeping but couldn't see any difference the following few days. Had to manage the ants ourselves for the whole trip, not nice.
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Janine K. Couples Australia, January 6, 2016
no correspondence or notification for hot water

staff genuinely happy good advice very apologetic regarding water.
8.3
We did have an extremely good stay.. However woke up to cold water ..no announ ement may have been good. Just apologies nothing else.
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Lyn S. Couples Australia, December 30, 2015
No free parking, no information no parking attenda

Location location lication
8
Very poor communicators Room comfortable
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Michael D. Groups Australia, December 30, 2015
Quite place in the City

Location, Room Facilities & Location
7.3
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Stacey B. Couples Australia, December 29, 2015
Convenient

Location, Cleanliness, Price
9
Great
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Michael G. Couples Australia, December 28, 2015
Holifay

Location tram stop station lovation
8
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Norman R. Couples Philippines, December 28, 2015
Value for money

Location, clean, large space
10
Awesome
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Borhanuddin S. Families with young children Australia, December 27, 2015
very disappointed

location
5.7
Disappointing
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