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Oaks On Collins Hotel

480 Collins Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Oaks On Collins Hotel Melbourne - Ballroom Oaks On Collins Hotel Melbourne - Ballroom Oaks On Collins Hotel Melbourne - Ballroom Oaks On Collins Hotel Melbourne - Ballroom Oaks On Collins Hotel Melbourne - Ballroom Oaks On Collins Hotel Melbourne - Reception Oaks On Collins Hotel Melbourne - Interior Oaks On Collins Hotel Melbourne - View Oaks On Collins Hotel Melbourne - Restaurant Oaks On Collins Hotel Melbourne - Restaurant Oaks On Collins Hotel Melbourne - Restaurant Oaks On Collins Hotel Melbourne - Guest Room
Area: Melbourne CBD Number of Rooms: 271

Recent customer reviews

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Fantastic

8.1

based on
15 reviews

Value for Money
8.4
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
7.9
Food/Dining
7.1
Groups (15)
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Lenny S. Groups Indonesia, July 1, 2014
Not satisfied

Ideal Location
4
We check in late in the afternoon and ended up check out on the same day, a few hours later due to the serious illness of one of family member however, my impression to that hotel is not so good as recommended by a friend. We have booked 2 studio rooms and 1 Cosmo apartment for 2 nights. All the room were stink, especially Cosmo, which the window can't be opened to let the fresh air in and out. My room itself was dirty. I can feel dusty everywhere. I event have to contact reception ask to change my bed cover because I couldn't stand the smell. My son was mentioned to me that the bed smell like a sushi,when I sniffed it, it is smell stink. The staff was came to my room bring the bed sheet and bed cover but didn't manage to change it. He just leave it on the sofa and go. I said to the staff I need them to change it not just leave it, and 15 mins later the same person coming. I knew as a matter of fact that person wouldn't have any idea how to change the bed cover because he's not a housekeeper or someone in uniform like normally you will find in the hotel. Compare to the other studio room, my room was poor lightning, my room was in the corner one of the building. It was raining and hailstorm freezing cold but we can't adjust the air cons either. I've been to 3 star accommodation and if I can say, I think the 3 star hotel that I've been for is much far away comfy rather than this 4 star room. I'm about to change my mind to move to another room or another hotel until I have received an urgent call that we all have to go back to Sydney that night as the same day of our arrival. Sadly said, I don't think I will come back to that property again nor recommend to any of my friends.
Snezana A. Groups Australia, June 29, 2014
It was an amazing experiences. Enjoyed the stay

Comfort Warmth Cosy
9
Reunion catch up with some friends who come from other state.. I wanted them to stay in Melbourne forever
John M. Groups Australia, May 30, 2014
Read your bills or you will get over charged

Location Value Parking
5
Fiona M. Groups Australia, May 25, 2014
Fantastic hotel, central location, gorgeous rooms.

Have stayed here many times and will keep coming back. Rooms are gorgeous, very comfortable beds, nice and quiet. Great central location.
8.7
Cassandra O. Groups Australia, May 18, 2014
Provided a spacious, neat and clean room

Location close to spencer st station
6
Sleeping was very uncomfortable as the "queen" bed was in fact two single beds pushed together!
Dennis C. Groups Malaysia, May 4, 2014
Apartment style rooms.

Location, easy to get a taxi, and big rooms.
4
Michelle G. Groups United Kingdom, April 5, 2014
Great hotel and great location!!

Location, cleanliness & Facilities
9.3
Recently stayed at the Oaks on Collins with 2 friends. We booked an executive studio which was great although the bathroom was quite odd. It was in what looked like a wardrobe with frosted sliding doors. There was absolutely no privacy as you could see & hear practically everything . Made the stay a little uncomfortable at times. Other than that the hotel was lovely!
David H. Groups Australia, December 22, 2013
Great hotel for a great price

centrally located, great price and great room
9.3
I really enjoyed my stay at Oaks, it had a location close to everything and the price was within budget
Chris D. Groups Australia, December 1, 2013
Convenient and comfortable

Near Southern Cross station, walk to shops, quick to check in
8
Happy with everything - clean linen, facilities to cook breakfast, supplied the extra bed that was requested. Accommodating staff and we were able to walk everywhere.
Eveline I. Groups Indonesia, December 1, 2013
Spacious room and very comfortable!

Spacious Room, Comfortable Bed, Nice View
8.3

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