arrow-up-icon Earn points on your loyalty program!

Edit search

Destination, hotel, or apartment:

Up to 30% off with Agoda Insider Deals!

About Oakwood Residence Hangzhou


This modern hotel is conveniently located in the main commercial hub of Yellow Dragon. Its central location enables easy access to nearby tourist attractions such as Yellow Dragon Century Plaza, Jiade Plaza, World Trade Center, Legend City, and plenty more. The hotel boasts 166 comfortably serviced apartments, each equipped with a spacious kitchen and a separate dining area. Leisure guests can take a relaxing dip in the indoor swimming pool while those in the mood for a workout can visit the fitness center. The Oakleaf Restaurant is an appealing dining option for those who prefer to take it easy and stay indoors. All types of guests are provided with the latest in facilities and services at the Oakwood Residence Hangzhou.
Show more Show less


Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • sauna
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
Show more Show less


There will be extra charge for pet sanitation and hygiene fee, which needs to be paid to the hotel directly if pet is carried along.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Breakfast Charge (when not included in room rate): 124 RMB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.5 km
Distance to Airport: 35.0 km
Internet Usage Fee: 0 RMB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 321
Parking Fee (per day): 0 RMB
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2011
Show more Show less

Recent customer comments

Filter by traveler type
All reviews (322)

Business travelers (74)

Couples (114)

Solo travelers (52)

Families with young children (37)

Families with older children (28)

Groups (17)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.2 Rajakrishna P.
March 31, 2016
Spacious suite and helpful staff
We were two families and stayed in a 3 bedroom suite. It was very spacious and the food we ordered to our room was delicious. We were given very good tips on where to go and what to see in the two days we were there by Martin (Marty)who was especially helpful and went out of his way to make us feel welcomed and comfortable. We will definitely be back to stay again !

8.4 LIM C.
April 02, 2016
Excellent hotel
This hotel has a bit of distance to visit west lake. however, is totally not an issue. Staff are perfect to help out whenever there is a need. further more, facilities of the hotel is also good and meeting my expectation and requirements. I am sure that i will be back to this hotel when back to Hangzhou in Aug 16.

6.8 Sheng L.
May 01, 2016
Hotel is nice but staff not much help
Hotel is very nice, but I asked help to change different room due to wrong bed size. Staff won't help, even other room is the same rate. Bit disappointed

7.7 Bernhard O.
United Kingdom
March 01, 2016
A quick business trip
The location, the service and the comfort
I enjoyed my stay in this hotel and would happily stay there again. The staff were very helpful and the location was great. I did not eat here so I cannot speak for the food but they had lots of options.

7.3 Lei Y.
March 20, 2016
a property that is not ideal for leisure trip
Sizeable room is the only thing I can think of
It was just pretty average considering it is a five star property.

8.3 pang D.
December 28, 2015
Oakwood experience
Very spacious room, presence of kitchen
Comfortable, but alittle far from west lake

6 Marilyn W.
United States of America
November 24, 2015
Got stuck in older building
1. Washing machine 2. Closeby eateries 3. Spacious hotel units
We selected this hotel mainly for its convenience of having kitchen and laundry facilities at the midpoint of our 3 weeks travel. However, when we checked in, we were told that our room would be in "the other building". Not knowing the ramifications, we did not object. Upon entering the other building, it was very apparent that its upkeep standard was below par for this particular Oakwood Residence whose parent company prided itself of having high standards. The carpet in the hallway has not been cleaned probably for months to years. The grimes were everywhere and not just in high traffic areas. The unit we stayed in was very spacious but reeked of stale tobacco smoke. However, the room service staff was very friendly and helpful. The refrigerator and washing machine came in very handy during our stay. We would consider staying in other Oakwood in the future as this older building must be one that was being faded out of service (but guests should be warned and given a choice).

10 Gwion S.
United Kingdom
December 01, 2015
Good hotel near West Lake in Hangzhou
Comfort, felt like 5*, clean

9.7 Fan M.
United States of America
September 24, 2015
Definitely 5 stars. Great value for money
Comfortable, spacious, and clean
Close to West Lake. Nice area. Our studio was huge by hotel room standards. The room had everything we needed and felt like home. Would book again if in Hangzhou

9.3 Aspinall L.
United Kingdom
September 20, 2015
Feels like home
Big room, facilities like washing maschine and cleenness
We are traveller, and the hotel is more made for business people. But even than, the staff was very helpfull to find our places to visit around hangzhou, what def is not easy. The appartment is hugh and very clean. The internet quick. The only thing what is not perfect for travellers, is that you have to take a taxi to get there. But even than, one of the best stays i had throughout my travelling in asia