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About Oakwood Residence Hangzhou


This modern hotel is conveniently located in the main commercial hub of Yellow Dragon. Its central location enables easy access to nearby tourist attractions such as Yellow Dragon Century Plaza, Jiade Plaza, World Trade Center, Legend City, and plenty more. The hotel boasts 166 comfortably serviced apartments, each equipped with a spacious kitchen and a separate dining area. Leisure guests can take a relaxing dip in the indoor swimming pool while those in the mood for a workout can visit the fitness center. The Oakleaf Restaurant is an appealing dining option for those who prefer to take it easy and stay indoors. All types of guests are provided with the latest in facilities and services at the Oakwood Residence Hangzhou.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Sauna
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [indoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
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There will be extra charge for pet sanitation and hygiene fee, which needs to be paid to the hotel directly if pet is carried along.

The name of the guest checking in must match the reservation.

For safety and security reasons, the property does not provide any sharp objects, including knives and scissors.

Luggage storage service is not available at the property.

Guests are required to cooperate with the concierge staff for luggage inspections.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 126 RMB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.5 km
Distance to Airport: 35.0 km
Internet Usage Fee: 0 RMB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 321
Parking Fee (per day): 0 RMB
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2009
Year Hotel Last Renovated: 2011
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Courier express service and room service will be temporarily unavailable until September 10, 2016.
The property does not allow joiners or visitors.
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 9.0
  • Facilities 9.3
  • Location 8.1
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.5

wai F.
July 08, 2016
Fully equipped accomodation
Fully equipped with kitchen, washing machine and dryer

Thian T.
July 05, 2016
Good location
Good facilities

widiyati L.
May 15, 2016
Good location, near MRT
Easy to find our needs

Iijima R.
May 03, 2016
Clean, comfort and nice location.

Sheng L.
May 01, 2016
Hotel is nice but staff not much help
Hotel is very nice, but I asked help to change different room due to wrong bed size. Staff won't help, even other room is the same rate. Bit disappointed

April 02, 2016
Excellent hotel
This hotel has a bit of distance to visit west lake. however, is totally not an issue. Staff are perfect to help out whenever there is a need. further more, facilities of the hotel is also good and meeting my expectation and requirements. I am sure that i will be back to this hotel when back to Hangzhou in Aug 16.

Rajakrishna P.
March 31, 2016
Spacious suite and helpful staff
We were two families and stayed in a 3 bedroom suite. It was very spacious and the food we ordered to our room was delicious. We were given very good tips on where to go and what to see in the two days we were there by Martin (Marty)who was especially helpful and went out of his way to make us feel welcomed and comfortable. We will definitely be back to stay again !

Lei Y.
March 20, 2016
a property that is not ideal for leisure trip
Sizeable room is the only thing I can think of
It was just pretty average considering it is a five star property.

Bernhard O.
United Kingdom
March 01, 2016
A quick business trip
The location, the service and the comfort
I enjoyed my stay in this hotel and would happily stay there again. The staff were very helpful and the location was great. I did not eat here so I cannot speak for the food but they had lots of options.

pang D.
December 28, 2015
Oakwood experience
Very spacious room, presence of kitchen
Comfortable, but alittle far from west lake


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