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Oasia Hotel Novena Singapore by Far East Hospitality

8 Sinaran Drive, Novena, Singapore 307470 (Show on map)

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Formerly : Oasia Hotel Singapore by Far East Hospitality
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Area: Novena Number of Rooms: 428

Recent customer reviews

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Excellent

8.3

based on
4387 reviews

3577 reviews in English

Value for Money
7.9
Location
8.7
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
7.2
All reviews (4387)
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Siang B. Couples Singapore, November 10, 2013
Wonderful! I love my stay there

Professional staff, very nice room, great view,
9
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Tirdsak A. Business travelers Thailand, November 10, 2013
My 5th time staying here. Great stay as usual

Location, Modern Designed Room and Good Facilities
9.3
Great stay, conveniently located in quiet area with not many tourist groups making all the noises. Directly connected to Novena MRT via an underpass from the hotel basement which was quite a life-saver when it's raining.
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Wen Q. Couples Singapore, November 10, 2013
Comfortable, simple

friendly staff, nice swimming/lounge, comfy bed
7.3
It was okay. We booked the clubroom that comes with club lounge at the 22 level. Provides cocktail in the evening that is not bad too. It has a infinity pool and a gym.
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Rey Y. Couples Singapore, November 10, 2013
Good

club benefits, pool, room
8
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Wei Q. Couples Singapore, November 10, 2013
AWESOME

Nice View, good location, awesome bedroom
9.3
Was Superb. Everything was good. If I had to say 1 bad point about the hotel, that would be the breakfast which offers little variety. Had a great room with all the club benefits. Evening cocktail was great. There's also coffee machine in the room. That even had an indoor pool and is only accessible if you book a room with club benefits. It is also very near to novena MRT which you cant take a train ride to Newton food center to have awesome food.
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Lee T. Couples Singapore, November 10, 2013
awesome stay with club benefit

the swimming pool with jacuzzi, the club facilites during cocktail time
9.7
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Fan K. Couples Singapore, November 9, 2013
Pleasantly good stay

bed, dinner, swimming pool
9.7
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Martin T. Couples Sweden, November 9, 2013
Modern hotel with great location

Good location, Easy access to public transport, gym
9
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Michael T. Couples Indonesia, November 7, 2013
Nice but overrated

Nice new building, comfortable room, nice interior.
6
Overall, the hotel is quite nice and we’d give it a good rating close to a perfect 5 star in terms of building/facilities/room/interior/cleanliness etc. But really there is no surprise there since it’s a new building and all new hotels in Singapore has a top class interior and ambiance. The overall experience turns out to be disappointing and we quickly got the impression that all the additional service we get for the Club membership was nothing more than a package put together by the marketing team to boost the hotel ratings, rather than a genuine effort to make travellers feel at home. Quality of breakfast meal was sub standard and we ended up trying to find a local restaurant outside to get breakfast. The Club lounge supposedly offers free drinks but I discovered that free drinks are only available around 6-8pm. If you’re on vacation in Singapore, who stays at the hotel at 6-8pm? This is not a resort hotel we’re talking about. The Club-only area on the 20th floor sounds great at first, but it was simply a replacement for a lobby area that Oasia doesn’t have. And they made you pay to have access for that “lobby” area. $20 to play one movie at the hotel room? What a joke. Overall we didn’t feel that the staff made a real effort to be hospitable and helpful in a genuine way. They were always smiling, but when we asked them if they could help us get a carton box for packing our stuff, the answer was a quick no. Also when I went to the Concierge to get a package that has been left there by a friend, he was unable to find the package and instead tried to put the burden of proof on me -- the guest -- to proof to him that someone really did leave a package for me. We were also trying to pack stuff into a box and not only was there no offer to help, but every request for a packing tape was responded in with a forced attitude. I’ve stayed at backpackers hotels that offer more help and hospitality than the staff at this supposedly “great service” hotel.
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Susana L. Couples Indonesia, November 7, 2013
Good

Good location
7.3
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