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Okura Garden Hotel

58 Mao Ming South Rd , Xintiandi & Huaihai Rd, Shanghai, China (Show on map)

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Area: Xintiandi & Huaihai Rd Number of Rooms: 492
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
24 reviews

Value for Money
8.1
Location
9.1
Staff Performance
8.7
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
8.8
Food/Dining
8.8
Families with older children (24)
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Yanmin Z. Families with older children China, October 4, 2013
beautiful building, quiet

the toilet has spray, some personalized services are good such as showing the name of the TV
8.7
It's good though the services are a bit slow.the toilet has spray, some personalized services are good such as showing the name of the TV
Robert L. Families with older children United States of America, April 9, 2012
perfectly ok, but not perfect

Location, Breakfast, Friendly Staff
9
The hotel was perfectly fine, and we would probably stay there again if we had to do it all over again. Compared to other 5 star hotels we stayed at during a trip to Asia, the Okura was the only one to have a small hiccup on check-in. We also found the pillows on the bed kind of small and flat. These are small issues. Big picture, the hotel was a very good experience.
Philip I. Families with older children United Kingdom, March 1, 2011
Very comfortable hotel in nice tranquil location

Elegant 1920s architecture, excellent service
9
The Garden Hotel is set in a welcome oasis of calm in the elegant French Concession. Easily reached by Metro, we found it to be the perfect base from which to explore Shanghai with our three teenage children and 70+yr old mother. The staff were extremely professional yet friendly, complementing the understated elegance and old-world feel of the hotel. The rooms were very well appointed, comfortable and quiet, easily accommodating the extra beds needed for our children. Breakfast was good, if not lavish, served in the Rose Cafe with its panoramic views.
Nightlife Tip: Take the metro to South Huang Pi Road (one stop on Line 1) for selection of Western style restaurants and bars with live music
Glenn T. Families with older children Singapore, February 18, 2011
Great location smack in the middle of Huai Hai rd

location, very clean and polite staff
8.3
The hotel's location is great, right in the middle of the shopping district with a constant line of taxis outside. Staff were polite and helpful. Breakfast was good and had great variety.
Toshiyuki T. Families with older children Japan, August 15, 2010
Okura Garden Hotel
8.7
This customer has only rated this hotel and has not submitted any comments.
Kiyoshi K. Families with older children Japan, October 13, 2014
快適でリーズナブルな滞在でした

豊富で美味しいバイキングの朝食、日本語が通じる安心感、部屋の広さと快適さ
9.7
上海は5回目でこのホテルは2回目になりますが、キャンペーン期間に当たったのか、一泊一部屋15,000円で朝食バイキングもついていました。 部屋には中国では珍しくウォシュレットもついており、バスローブもあります。 このグレードでこの価格はとても魅力的で、上海の定宿になりそうです。
Suzuki Y. Families with older children Japan, December 21, 2013
どこに出かけるのにも便利。オークラ系列でこの値段で泊まれれば大満足。

立地、部屋の快適性、対応の良さ
9
4泊5日、とてもくつろいだ気分で過ごせました。 雰囲気もなかなかいいし、地下鉄で移動するにも便利な立地。 部屋も清潔でよかったです。 有難うございました。
Miki S. Families with older children Japan, January 27, 2013
充実の日本語サービス

日本語によるサービスが充実しており、不慣れな海外でもストレス無く滞在できました。
9
淮海路のショッピングストリートにも近く、地下鉄駅にもアクセス良いので交通至便です。ホテルそのものも歴史ある景観で、満足感高いです。ただ、歴史がある分、少しファシリティーの古さ加減が気になるかもしれません。一階に入っている三越百貨店が質の良い中国雑貨など販売しており、お土産選びにも重宝しました。
Junso F. Families with older children Japan, November 4, 2012
丁寧な対応でした

綺麗でいつもスタッフがやさしい
9.7
何回か泊まらせていただいていますが、いつも丁寧で親切な対応をしていただきうれしくなります。現在中国国内に住んでいますが、ここにくると日本を感じることができるので、とても安心し、嬉しく思います。
Han K. Families with older children South Korea, September 7, 2012
日本の、おもてなし、を感じるホテル。

ロケーションが良く、日本語が通じ清潔感があり良かった。
8.3
何時かはこのホテルとの思いがあっただけにスタッフの心使いは嬉しかったです。ホテル全体でお客様をお迎えしている、そう感じられましたよ。例えばホテル内でスタッフの誰に会っても、ニイハーオ、の声が聞こえてきます。

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