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Okura Garden Hotel

58 Mao Ming South Rd , Xintiandi & Huaihai Rd, Shanghai, China (Show on map)

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Area: Xintiandi & Huaihai Rd Number of Rooms: 492
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
562 reviews

Value for Money
8.2
Location
8.9
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
8.1
All reviews (562)
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Rapipongs B. Business travelers Thailand, September 7, 2014
good enough but below expectation

location, quality, garden
8
The room was a bit smaller than I thought, and the building itself looks ancient. But the quality is up to Japanese standard, with washlet and seat-warmer toilet.
Eppie E. Business travelers China, August 31, 2014
Good location, lots of restaurants in hotel

It's a well maintain old hotel building with a nice garden in front of the hotel. It's very hard to find a nice garden in front of a hotel even for those 6 star new hotels.
8.3
Kaoru A. Business travelers Japan, August 29, 2014
Excelent service and high level Japanese restrant

Japanese Restrant / with green park / excelent service
9
If you want stay hotel which you want like a Japanese hospitality, this is the one.
Shotaro T. Couples Japan, July 27, 2014
Slick Japanese Luxury Hotel

Location, classy and Japanese breakfast
9
Stay was very good - the room was fresh and we had a Garden view which was really nice. One thing is that I was disappointed at the fitness center the fact that you had to pay 50RMB extra per person...usually it would be included with the hotel fee. Overall, this place was very comfortable, and another downside is that it is hard to wake up because the beds are so comfortable!
Chan C. Business travelers Hong Kong, July 10, 2014
very decent hotel

good location, room comfortable and good city view
8
Yang T. Business travelers Taiwan, July 2, 2014
good location, Japanese service quality guaranteed

location
6.7
Sinku K. Couples South Korea, June 30, 2014
really good to all

friendly staffs/good location/lovely garden
10
i want to go to here again! it was really fantastic!
Nickie H. Solo travelers Canada, June 30, 2014
Simple and dated hotel room. Expensive mini bar.

Location by south shaanxi road metro station. Wide variety in the breakfast buffet. Robes and slippers provided.
7.3
Tzu-Heng J. Business travelers Taiwan, June 9, 2014
Service of the reception is good but not drop off

CleanComfortable Nice bar
9
Shinobu S. Couples Japan, June 7, 2014
Best Chief Concierge Mr. Shen

good location, nice and cosy room, and friengly & professional staff
9
Lived in Shanghai for a year in the past, and knew the convenience of the hotel location, so booked Okura Garden Hotel. During my stay, my husband left his camera in a taxi. We didn't take a receipt and had no idea about the car number plate or even the name of the taxi company. Very professional concierge team helped us to check the CCTV record, and identified the taxi we got off at the entrance of the hotel, and managed to locate the camera. It only took half an hour for an entire searching process, and it was nothing but professional. I would like to show my appreciation especially to Mr. Shen the chief concierge.

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Customer Reviews - Okura Garden Hotel, Shanghai

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