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One Hotel Helang

Jalan Lima, Padang Matsirat, Langkawi Airport, Langkawi, Malaysia 7100 (Show on map)

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Formerly : Helang Hotel
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Area: Langkawi Airport Number of Rooms: 218

Recent customer reviews

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Good

7.3

based on
3323 reviews

Value for Money
7.8
Location
7.7
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
6.3
All reviews (3323)
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Mohd Y. Families with young children Malaysia, January 1, 2015
Fantastic vacation

Nice room,near cenang beach & airport,it's easy to find car parking.
10
Fantastic.My family really enjoy vacation at this hotel.I hope can be here again soon.
Tan S. Families with young children Singapore, January 1, 2015
Near airport

Near Airport, clean room, big room
4.7
This hotel is overrated. Although it is near the airport which is walking distance, but there are nothing you could find in the hotel except the dirty swimming pool and the restaurant. No convenient shop. The room is big and clean, but the bedsheet and pillow has stains. Only 4 TV channels avaiable (2 cable TV and 2 local malay channels). The breakfast is the worst I ever had.
Ho S. Families with young children Martinique, January 1, 2015
poor service

Hotel staff good in giving excuses and said sorry
4.3
No tower, no floor mats, called reception counter, house keeping, laundry.....But no one pick up the phone. Shower don't have hot water. Hotel staff said hot water boiler under repair please bear with it. So you have to shower with cool water. Went to swimming pool, pool side tower out of stock, wait until finished swimming still don't have tower. Went up to room with wet body.
Kwan P. Families with young children Malaysia, December 31, 2014
Nothing is good for this hotel.

It is just next to the airport.
2.3
The hotel room is dirty and old. The bed is old and not comfortable. The towels are dirty. The attitude of the staffs are bad. My worst experience was a staff opened my room door without asking for permission. The reason that the staff has given was he thought that we already checked out. He did not apologise for that instead just closed the door and ran away. If you would like to have a happy trip in Langkawi, just do not consider for staying this hotel.
Faizah M. Families with older children Malaysia, December 31, 2014
I am not satisfied. Toilet leaking and always wet
3.7
Overall I'm not satisfied. Toilet leaking and wet all the times despite I complaint to the housekeeping staff about the leaking. Room were not swept as there were sands and dusts every where since we checked in. I would recommend to provide the slipper in each room since there is not carpet, hence, need slipper to avoid cold feet and dust etc.
Chua K. Families with young children Malaysia, December 31, 2014
My Family holiday

Convenient to Air port, room sound proof good, Toilet is standard style.
7.7
Overall i had satisfied , But need hotel management to improve two thing. 1.) Lobby carpet need to improve it. 2.) Room Wifi is poor to access. Thank you.
Firas F. Couples Iraq, December 31, 2014
GOOD

Breakfast Morning Hygiene and design of the room
8.7
Tan E. Groups Malaysia, December 30, 2014
Very enjoy and comfortable for this hotel!

The room super big,and the room really make me comfortable and nice sleep.i very like the bathroom,that is very nice and clean,but the water in bathroom is not too hot.
9
Very enjoyment and comfortable.The location is good.Very nearly airport. I will choose one helang hotel next time again.It was really amazing!
Rachel R. Couples Australia, December 29, 2014
Amazing airport hotel

large pool, large rooms, close to airport
9.3
we have stayed here before and will stay again. Awesome pool and large rooms.
Veera M. Families with young children India, December 29, 2014
Good overall

Near by Airport, Spacious room, clean
7.7
Good

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