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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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"Has its own private beach, swimming pool, peaceful location..."

  • Fairuz, Malaysia
  • June 1, 2015
  • Area: Damai / Santubong
  • Rooms : 380

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Room Types
Junior Suite
Junior Suite


When would you like to stay at this hotel?

Features of One Hotel Santubong

24-hour front desk

24-hour room service


business center

car park

coffee shop


facilities for disabled guests

family room

laundry service

meeting facilities



room service

safety deposit boxes


smoking area

Sports and Recreation

fitness center


golf course (on site)

outdoor pool

pool (kids)

private beach

tennis courts


car park


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Spend your holiday away from the hustle and bustle of the city at One Hotel Santubong which is perfectly located at the foothills of Mount Santubong. The property provides rooms ranging from deluxe to chalet, all of which feature a TV, hair dryer, coffee/tea making facilities, fully stocked mini bar, and a private balcony overlooking the magnificent views of the South China Sea. Whether it’s a wedding event or a business conference, guests can make full use of the on-site ballroom and other function rooms. A short ride of only 25 minutes from the city and 45 minutes from the airport is definitely worth experiencing one of the best sunset views while staying at One Hotel Santubong. Spend your holiday away from the hustle and bustle of the city at One Hotel Santubong which is perfectly ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s)
Stay for free if using existing bedding.

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

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Recent customer comments

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Above average


from 305 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (305)
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Fairuz H. Families with young children Malaysia, June 1, 2015
Not an ideal stay

Has its own private beach, swimming pool, peaceful location
Not a good experience. Mostly due to the poorly maintained premise, lack of attractions and no halal certification.
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Vanessa C. Families with older children Malaysia, May 4, 2015
can arrange more activity at night, prepare more f

parking, hotel n beach
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Patrick L. Couples Malaysia, May 2, 2015
one santubong hotel was awesome

clean, tidy, comfortable
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Heng C. Couples Malaysia, May 2, 2015

Location, Beach and Food
Everything is ok except the aircon was not cold at all.
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Yong H. Couples Malaysia, April 26, 2015
Not value for money
Very disappointed.
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Shanthi T. Groups Malaysia, April 19, 2015
One of the worst hotels I've ever stayed in
One of the worst hotels I've ever stayed in. We arrived at 9pm and only got our rooms at 9.45pm. There was no power but the fan was still working. The room smelt like death!! We had to walk all the way back to The lobby which was quite a distance. They sent electrcians and every time they tried to put the power back on in my room, the whole floor power would trip leading other guests to run out screaming. They finally got us a replacement room which still smelt of death, air con wasn't working properly and fan wasn't working. This was at 11.30 pm. My friends room had 2 rats which they killed one. They contacted agoda and received a refund. There were holes in the walls and the toilet bowl was disgusting and staind. And who on earth gave them a 3 star rating???? The rats???? This is shame on agoda who are a reputable and trusted site. I cannot believe you would put such disgusting hotels on your site!!
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Alvin A. Couples Malaysia, April 1, 2015

no water heater, no telephone and no wifi. It was not worth the price I paid.
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Kon E. Families with young children Malaysia, February 22, 2015
Very bad experience

Room is big. Air condition functioning.
Shower is cold with no hot water supply. Staff refuse to change room and we been inform that they are well aware of this. Washroom very poor maintenance. Sink was block. Breakfast with only very limited choice of food. Very poor service. Staff attitute very rude. Facilities basically were not useable except swimming pool.
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Arina Z. Couples Malaysia, February 13, 2015
That place was creepy. No one to look aroud us.

only in the room
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Tey Y. Groups Malaysia, January 24, 2015
clean room,

big room,
Room is clean and big, but no water heater in the bathroom. Besides, There is no any restaurants or food court nearby hotel, only 2 seafood restaurant which is located 5km from the hotel. Not many guest during the period I stay, if you don want people to disturb and would like to have a pace of mind then it will be best place
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Customers like this hotel for:
Area recommended for:
  • beaches
  • culture
  • family fun
Distance to airport:
  • Kuching International Airport (28.5 Km)
Customer comments:
  • "Big breakfast buffet" , "Good location near karon beach" , "Lovely staff"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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