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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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"Room is big. Air condition functioning. ..."

  • Kon, Malaysia
  • February 22, 2015
  • Area: Damai / Santubong
  • Rooms : 380

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Room Types
Max
Rates
Deluxe
Deluxe
Superior
Superior
Junior Suite
Junior Suite

 

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Photos of One Hotel Santubong

One Hotel Santubong Kuching - Junior Suite
Junior Suite
One Hotel Santubong Kuching - Suite Room
Suite Room
One Hotel Santubong Kuching - Deluxe Room
Deluxe Room
One Hotel Santubong Kuching - Deluxe Room
Deluxe Room
One Hotel Santubong Kuching - Deluxe Room
Deluxe Room
One Hotel Santubong Kuching - Chalet Bedroom
Chalet Bedroom
One Hotel Santubong Kuching - Junior Suite
Junior Suite
One Hotel Santubong Kuching - Guest Room
Guest Room
One Hotel Santubong Kuching - Bathroom
Bathroom
One Hotel Santubong Kuching - Bathroom
Bathroom
One Hotel Santubong Kuching - Bathroom
Bathroom
One Hotel Santubong Kuching - Beach
Beach
One Hotel Santubong Kuching - Exterior
Exterior
One Hotel Santubong Kuching - Chalet (2 Bedroom)
Chalet (2 Bedroom)
One Hotel Santubong Kuching - Exterior
Exterior
One Hotel Santubong Kuching - Swimming Pool
Swimming Pool
One Hotel Santubong Kuching - Swimming Pool
Swimming Pool
One Hotel Santubong Kuching - Swimming Pool
Swimming Pool
One Hotel Santubong Kuching - Playground
Playground
One Hotel Santubong Kuching - Recreational Facilities
Recreational Facilities
One Hotel Santubong Kuching - Recreational Facilities
Recreational Facilities
One Hotel Santubong Kuching - Restaurant
Restaurant
One Hotel Santubong Kuching - Restaurant
Restaurant
One Hotel Santubong Kuching - Restaurant
Restaurant
One Hotel Santubong Kuching - Restaurant
Restaurant
One Hotel Santubong Kuching - Lobby
Lobby
One Hotel Santubong Kuching - Lobby
Lobby
One Hotel Santubong Kuching - Meeting Room
Meeting Room
One Hotel Santubong Kuching - Meeting Room
Meeting Room
One Hotel Santubong Kuching - Facilities
Facilities
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
One Hotel Santubong Kuching - Surroundings
Surroundings
Features of One Hotel Santubong
Facilities

24-hour front desk

24-hour room service

bar

business center

car park

coffee shop

concierge

facilities for disabled guests

family room

laundry service

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

shops

smoking area

 
Sports and Recreation

fitness center

garden

golf course (on site)

outdoor pool

pool (kids)

private beach

tennis courts

  
Parking

car park

  

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Spend your holiday away from the hustle and bustle of the city at One Hotel Santubong which is perfectly located at the foothills of Mount Santubong. The property provides rooms ranging from deluxe to chalet, all of which feature a TV, hair dryer, coffee/tea making facilities, fully stocked mini bar, and a private balcony overlooking the magnificent views of the South China Sea. Whether it’s a wedding event or a business conference, guests can make full use of the on-site ballroom and other function rooms. A short ride of only 25 minutes from the city and 45 minutes from the airport is definitely worth experiencing one of the best sunset views while staying at One Hotel Santubong. Spend your holiday away from the hustle and bustle of the city at One Hotel Santubong which is perfectly ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s)
Stay for free if using existing bedding.

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
2:00PM

Check-Out Until
12:00PM

Number of Rooms
380


Recent customer comments

Filter by Traveler Type

 

Above average

5.2

based on
296 reviews

Value for Money
5.2
Location
6.4
Staff Performance
5.4
Hotel Condition/Cleanliness
4.7
Room Comfort/Standard
5.1
Food/Dining
4.6
All reviews (296)
Sort by:
Alvin A. Couples Malaysia, April 1, 2015
Appaling

Location
4.7
no water heater, no telephone and no wifi. It was not worth the price I paid.
Kon E. Families with young children Malaysia, February 22, 2015
Very bad experience

Room is big. Air condition functioning.
5.7
Shower is cold with no hot water supply. Staff refuse to change room and we been inform that they are well aware of this. Washroom very poor maintenance. Sink was block. Breakfast with only very limited choice of food. Very poor service. Staff attitute very rude. Facilities basically were not useable except swimming pool.
Arina Z. Couples Malaysia, February 13, 2015
That place was creepy. No one to look aroud us.

only in the room
3.3
Horrible
Tey Y. Groups Malaysia, January 24, 2015
clean room,

big room,
7
Room is clean and big, but no water heater in the bathroom. Besides, There is no any restaurants or food court nearby hotel, only 2 seafood restaurant which is located 5km from the hotel. Not many guest during the period I stay, if you don want people to disturb and would like to have a pace of mind then it will be best place
Jeremy N. Groups Malaysia, January 9, 2015
Old and Run Down, But huge room

Affordable, Huge Room,
4
Jeremy N. Groups Malaysia, January 9, 2015
Old and Run Down, But huge room

affordable, Huge Room,
3.7
Siaw F. Families with young children Malaysia, January 1, 2015
An abandoned gem

They gave a spacious room, which I believe it is one of the newly renovated room there. The breakfast is ok,only a bit weird that the hotdog seems to be a little greenish?
4
The room isnot too bad, spacious enough, but I afraid that is the only the good thing on it. Army of ants came out from no where at night, attacking our milk powder and chips.then when we tried to clean it out, we find out there is still a opened seasoning pack left from previous visitor stayed Under the bed. There is no hot water running in the bathroom, too bad. The pool is bad, not children pool, and we can feel the sand, leaves and other unknown stuffs beneath the water,i seriously think that they never clean the pool before. The water is green and dirty. In addition, there is no light at all along the way to the hotel, it is like we had check in a dead town!
Trifiziana N. Families with young children Malaysia, December 29, 2014
not customer friendly

the bed & the bathroom. only that
5.3
No phone in room. No astro. No wifi. Aircond cannot be adjust. Pool dirty. Other than that it was just ok.
Nurhani A. Families with older children Malaysia, December 28, 2014
Not as expected

Coincidentally, we were given a refurbished room so the the design and layout was good. The size of the room was big and the verandah was spaecious.
5
We were disappointed that we were not provided with a mini bar (fridge) and telephone service despite being promoted to provide such facilities on the agoda website. They just cannot provide them eventhough we requested for them. They used to provide them before this. The swimming pool must have not been cleaned for sometime because we just can't see through the water at all. The bedroom has a bad smell like it was not used for sometime and it took them 5 hours before they come and spray our room, after a few calls. Luckily, the TVs are working. Many other guests complained that they can barely watch the TV in their rooms as the screen is not clear at all. Looks like the hotel management needs to work harder to deliver their service as promised.
Loh W. Couples Malaysia, December 28, 2014
Renovation work needed

Nothing
3.3
< Previous page 1 - 10 of 296 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • beaches
  • culture
  • family fun
Distance to airport:
  • Kuching International Airport (28.5 Km)
Customer comments:
  • "Big breakfast buffet" , "Good location near karon beach" , "Lovely staff"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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