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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748

Recent customer reviews

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Above average

5.3

based on 310 reviews

275 reviews in English

Value for Money
5.2
Location
6.4
Staff Performance
5.5
Hotel Condition/Cleanliness
4.8
Room Comfort/Standard
5.2
Food/Dining
4.6
All reviews (310)
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Nurdarlina S. Families with young children Malaysia, June 1, 2014
bad service, no air-con in the room
3.3
No air- con in the room with leaking toilet. Report done twice but no action taken
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Tiong H. Couples Malaysia, June 1, 2014
Relax Stay

Relax Stay
4.3
room condition not good, TV is not functioning, room is old as is still under renovation, and the air-cond is not working as well, the air outside will be cooler than the room.
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Robert D. Couples Australia, May 16, 2014
Relaxing and quiet

Large pool, pleasant service, shuttle service to and from Kuching
5
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Devinadan R. Groups Malaysia, May 9, 2014
Horrible stay ever

Horrible
3.3
It was a horrible experience. Can you stay in a very dirty room & toilet???? Complain was made to reception on cleanliness of room but no action was taken.
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Chiwi N. Families with young children Malaysia, May 4, 2014
Boring without TV and Wifi

Free car park, clean and quiet surroundings
3
Old resort, TV not functioning well, must improve telephone and Wifi system.
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Chuen W. Solo travelers Malaysia, May 4, 2014
so far so good.

not best thing, feel like the hotel saving cost
4.7
the room is ok but, swimming pool did't have tower for guess
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Yii C. Couples Malaysia, April 20, 2014
Greenish and relaxing environment

Beach, environment, surrounding
6.7
Helpful staffs. The room is Nice and comfortable equip with wooden furniture . The things I like the most with the place is can Relax within the greenish environment
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Brandon C. Couples Malaysia, April 17, 2014
Affordable with acceptable amenities

Beaches, golf, scenery
2.7
Acceptable with the price paid. Hotel was old, room was clean however it is too old, renovation needed.
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Min H. Groups Malaysia, April 6, 2014
dissapointed

nothing
4
very bad
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Krishna K. Couples Malaysia, March 29, 2014
terrible, rude staff and isolated

spacious room, private beach and sea food
6
stayed in santubong for few times but this times was too terrible. my room was not ready for checkin even when my arrival was at 830pm. staff arent helpfull and the gave me a room in a blok where no one was staying. the room was dusty on not clean.
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