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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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One Hotel Santubong Kuching - Beach One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Chalet (2 Bedroom) One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Surroundings One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Surroundings One Hotel Santubong Kuching - Facilities
Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Above average

5.3

based on
310 reviews

275 reviews in English

Value for Money
5.2
Location
6.4
Staff Performance
5.5
Hotel Condition/Cleanliness
4.8
Room Comfort/Standard
5.2
Food/Dining
4.6
All reviews (310)
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Evelyn E. Couples Malaysia, March 23, 2014
Worst place to stay.

nothing.
3.3
it was horrible. the tv was not functioning at all and also no refrigerator. the air-conditioner was not working properly.
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Marshall D. Couples United Kingdom, March 9, 2014
not allowed enough words - rubbish

The vain efforts of staff to please
3.3
No hot water, electricity failures, what else; being the only occupants in a 378 room complex was daunting. No taxi service, extremely limited menu, One hotel should not appear on Agoda's offers. The final insult was having to pay a booking/service fee which was extortionate.
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Chin P. Families with older children Malaysia, March 7, 2014
Clean and comfortable hotel

room, staffs, and scenery
5.7
It is a clean and comfortable hotel. Enjoy
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Syrin A. Families with young children Malaysia, February 16, 2014
poor service not recommend at all

nothing to be impressed
3.7
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Shane B. Families with young children Malaysia, February 5, 2014
Quiet

Quiet,clean, but run down
3.3
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Lau K. Families with older children Malaysia, February 2, 2014
Big space to walk about & nice view. Clean !!

Helpful & friendly staff. Changed room three times & still obligied to help.
7.3
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Juk C. Families with older children Malaysia, February 2, 2014
The most disappointed stay I've ever had -

The landscaping structure is spacious & nice hence giving a relaxing feeling
3
The block which house the room which was alloted to us was very very run-down & dirty- the ceiling along the hallway & rooms are mouldy , rusty shower screens etc. Block 7 & 8 are not fit for sale. The swimming pool was dirty too. After complaining, we were given a room in Block 9 where the rooms have refurbished/ renovated.
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Pei Z. Groups Malaysia, February 1, 2014
Peaceful, quiet but a bit disappointing

Great view, private beach and room was clean.
5
I have mixed feelings about my stay here. The view was great, private beach was small but not populated so it was fine, room was clean and spacious. However, I find the swimming pool too small, and the floor of the room was tiled instead of wooden as advertised, and the breakfast buffet was disappointing with few dishes provided only. There was no hot shower and we couldn't watch anything on TV (had a sign saying of maintenance work going on).
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Zulkarnaen R. Families with young children Malaysia, February 1, 2014
This hotel need better upkeep

pool, room and lanscaping
5.3
Pool need cleaning regularly .have lots of little leaves and twigs. No room service Telephone dont work Tv reception very poor Housekeeping very slow..stayed 2 nights...no housekeeping Have to change room due to no hot water The beach have realy nice sands but dirty due to drifting woods...needs cleaning at least weekly.
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Khairani K. Families with young children Malaysia, February 1, 2014
okey la

the location
5
frustrated with the facilities..television, fridge and telephone not functioning as good as other hotel,front desk staff were not friendly.
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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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