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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Above average

5.3

from 305 reviews

Value for Money
5.2
Location
6.4
Staff Performance
5.5
Hotel Condition/Cleanliness
4.7
Room Comfort/Standard
5.2
Food/Dining
4.6
All reviews (305)
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Jee H. Solo travelers Malaysia, June 23, 2014
A bit rundown but my stay still pleasant

rundown, far from town, less food choice
4.3
Nice pool, nice sunset but poor in the maintenance of room and quality of food
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Mohamad A. Solo travelers Malaysia, June 23, 2014
poor

location, room, parking
5.3
i was not satisfied because the air conditioning was warm. price for additional person for meal was not fix. staff product knowledge must be improved for your future occupancy target.
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Sumita J. Groups Malaysia, June 23, 2014
Could be better

convenient location for access to the cultural village, clean and comfortable rooms, affordable rates
6.3
We arrived during a peak season for the Rainforest music festival. Overall, it looked like the rooms were recently refurbished, therefore clean. The bathroom needed a bit more work ( leaks etc. ) The pool was green and disgusting when we arrived. A real shame, as it was a highlight of the resort.... It was cleaned during the first night, but it wasn't very clean after either... the water was blue, and you could see the bottom, but the water was very cloudy. It could have been better.
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Ee-Vonn Y. Groups Singapore, June 22, 2014
Nice but the floor felt very sandy.

1. Beach 2. Pool 3. Peace
5.3
Good but could be better. Especially the condition of the place.
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Giap H. Solo travelers Malaysia, June 22, 2014
not maintained

nice sea view, comfortable room
6
service and maintenance need to be improved.
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Douglas L. Groups Brunei Darussalam, June 22, 2014
room phone, fridge not, aircon not working

N/A
6.7
Most likely my last stay there
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Aeona M. Couples Malaysia, June 22, 2014
A Horrible Nightmare

Easy excess to Rainforesrt
4
Its was horrible, cant believe I wasted for the Junior Suite which landed up being such a night mare. The air cond was not working, toilets were so dirty and breakfast was horrible. I would not recommend anyone to stay here and waste their money.
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Liam H. Couples United Kingdom, June 22, 2014
Amazing grounds, poor hotel

Golf course, close to cultural village,
4.7
The staff can't cope with check I check out. The place is getting refurb and needs it. We got an old room, really poor air con, block in poor condition air con poor. No wifi in rooms but there is in main building. Taxis take 45 mins to arrive due to location. Poor very dirty. Breakfast ok but not great. The price we paid was way higher than the standard rate! Not sure if this was due to music festival but not worth the money. They did put on shuttle buses for the music festival which was good with a lot of investment it would be amazing
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Suliana J. Solo travelers Malaysia, June 22, 2014
simple but not clean and neat

simple , good breakfast and quiet
4.7
The room was big but the bathroom was not in good condition. Not hot shower and toileterries kit.
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Ivan P. Groups Spain, June 22, 2014
good location close to rainforest

location only
4.7
it is one resort in urgent need for maintenance/renovation. They do not have wifi in the rooms, they do not sell water or any bar in the whole resort.
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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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