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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Above average

5.3

from 303 reviews

Value for Money
5.2
Location
6.4
Staff Performance
5.4
Hotel Condition/Cleanliness
4.7
Room Comfort/Standard
5.2
Food/Dining
4.6
All reviews (303)
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Fairuz H. Families with young children Malaysia, June 1, 2015
Not an ideal stay

Has its own private beach, swimming pool, peaceful location
4.3
Not a good experience. Mostly due to the poorly maintained premise, lack of attractions and no halal certification.
Vanessa C. Families with older children Malaysia, May 4, 2015
can arrange more activity at night, prepare more f

parking, hotel n beach
6
还好
Patrick L. Couples Malaysia, May 2, 2015
one santubong hotel was awesome

clean, tidy, comfortable
9
awesome
Yong H. Couples Malaysia, April 26, 2015
Not value for money
3.3
Very disappointed.
Shanthi T. Groups Malaysia, April 19, 2015
One of the worst hotels I've ever stayed in
2
One of the worst hotels I've ever stayed in. We arrived at 9pm and only got our rooms at 9.45pm. There was no power but the fan was still working. The room smelt like death!! We had to walk all the way back to The lobby which was quite a distance. They sent electrcians and every time they tried to put the power back on in my room, the whole floor power would trip leading other guests to run out screaming. They finally got us a replacement room which still smelt of death, air con wasn't working properly and fan wasn't working. This was at 11.30 pm. My friends room had 2 rats which they killed one. They contacted agoda and received a refund. There were holes in the walls and the toilet bowl was disgusting and staind. And who on earth gave them a 3 star rating???? The rats???? This is shame on agoda who are a reputable and trusted site. I cannot believe you would put such disgusting hotels on your site!!
Alvin A. Couples Malaysia, April 1, 2015
Appaling

Location
4.7
no water heater, no telephone and no wifi. It was not worth the price I paid.
Kon E. Families with young children Malaysia, February 22, 2015
Very bad experience

Room is big. Air condition functioning.
5.7
Shower is cold with no hot water supply. Staff refuse to change room and we been inform that they are well aware of this. Washroom very poor maintenance. Sink was block. Breakfast with only very limited choice of food. Very poor service. Staff attitute very rude. Facilities basically were not useable except swimming pool.
Arina Z. Couples Malaysia, February 13, 2015
That place was creepy. No one to look aroud us.

only in the room
3.3
Horrible
Tey Y. Groups Malaysia, January 24, 2015
clean room,

big room,
7
Room is clean and big, but no water heater in the bathroom. Besides, There is no any restaurants or food court nearby hotel, only 2 seafood restaurant which is located 5km from the hotel. Not many guest during the period I stay, if you don want people to disturb and would like to have a pace of mind then it will be best place
Jeremy N. Groups Malaysia, January 9, 2015
Old and Run Down, But huge room

Affordable, Huge Room,
4

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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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