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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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One Hotel Santubong Kuching - Recreational Facilities One Hotel Santubong Kuching - Beach One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Chalet (2 Bedroom) One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Surroundings One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Surroundings
Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Acceptable

4.9

based on
79 reviews

Value for Money
4.7
Location
6.2
Staff Performance
5.2
Hotel Condition/Cleanliness
4.3
Room Comfort/Standard
4.8
Food/Dining
4.1
Families with young children (79)
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Wong J. Families with young children Malaysia, September 28, 2014
Rat invade room at night

Near to beach, low price, near to cultural village
4.7
Staff tried to extort for extra money. Had a ratty encounter, gnawing at food kept in the closet at night. The beach could be cleaned up a little
Ng W. Families with young children Malaysia, September 13, 2014
One Hotel Santubong
2
Never stay at all, coz the room and swimming is too dirty..service from front staff very rude..Conclusion "Don't ever book this hotel" for sure you will regret !!!
Alquds T. Families with young children Malaysia, September 1, 2014
The staff was friendly

Swimming pool, lobby hotel, location.
6.7
Pui C. Families with young children Malaysia, September 1, 2014
Bad workmanship, no facility, substandard material
3
Bad experience.
Mohamad A. Families with young children Malaysia, September 1, 2014
Bored stay

ermm.. nothing good
4
Nothing but only swimming pool
Fairuz H. Families with young children Malaysia, September 1, 2014
One Hotel Santubong Review

Swimming pool not so crowded at times, quiet surroundings, access to secluded beach.
5.7
It was a mixed experience. While the surroundings were calm and peaceful, the room was in an unsatisfactory state. A couple of holes in the floorboard, low ceiling fan which is very dangerous for guests.
Jelening S. Families with young children Malaysia, August 24, 2014
Poor hotel i ever stay.

Location,
3.3
Very bad experience as we keep on changing the room from block to another block without any helping hand from the hotel service. First room check in @ 3:00pm no tv, no telephone and all the socket in the room is not functioning. Second room check in @ 5.40pm, the air-cond in the room not functioning and the tap water very slow. Third room check in @ 7:50pm where we stayed, the air cond in bed room not functioning, no telephone, the coffee maker and the freezer also not functioning.
Yong M. Families with young children Malaysia, July 29, 2014
Worn out and no intention to refurbish or replace

Few occupants and booking available in peak season
4.3
Hot aircon (they knew and hope u never complain), tv, refrigerator and phone all not working (a4 printed notice put on table to apology).
Lesley C. Families with young children Malaysia, July 29, 2014
Need improvement

Location.
5.3
Disappointing. Room is dirty and unpleasant environment. Spotted a rat. Breakfast was not up to expectation. Previous visit was better. Understood its a complimentary breakfast but still not everyone has the same taste buds. Hope that the management look into these issues. Thank you.
Lau K. Families with young children Malaysia, July 29, 2014
Disappointed with Sheraton

Big room, big bed, location
5
The room that I stay does not has well function air-cond, TV and fridge. The room was warm throughout the stay. The breakfast is really terrible. Not enough variety and yet to refill. That's the worst hotel breakfast that I ever had. The good point of the hotel is big room and the bed in their twin room is actually queen bed. So, my kids are able to sleep comfortably.

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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Pool view at nightOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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