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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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One Hotel Santubong Kuching - Recreational Facilities One Hotel Santubong Kuching - Beach One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Chalet (2 Bedroom) One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Surroundings One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Surroundings
Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Acceptable

4.9

based on
65 reviews

Value for Money
4.9
Location
6.2
Staff Performance
5.2
Hotel Condition/Cleanliness
4.3
Room Comfort/Standard
5.0
Food/Dining
4.1
Families with young children (65)
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Isabelle H. Families with young children Malaysia, June 8, 2014
Terrible experience

Far from Kuching, quiet and nature
2
The room was dirty. Phone wasnt working we couldnt contact room service. Lobby was far so we cleaned our own room. Then the toilet was blocked and we had to change to a room two blocks away. The new renovated room was ridiculous. They had a huge wardrobe which we thought the design was not meant for a hotel! The shower gels and shampoos provided werent enough. The pool is filthy! It is blurry you couldnt see your feet if you were under it! We couldnt wash off the fiflthy over-clorined stickiness off our hair for days. You can feel the stickiness after having touched the water. Also, the buffet breakfast was horrible! Had to que a long line for scrambled eggs which is the only type of eggs they had. The left overs was white rice and spicy thai chicken. There was no A/C and it was humid and we were all sweaty after breakfast!
Siew L. Families with young children Malaysia, June 3, 2014
Lousy Breakfast

Swimming pool, beach & car park
4
The room is not bad. But the breakfast provided was damn lousy. Very disappointed with the food.
Lilian K. Families with young children Malaysia, June 3, 2014
tiring, stuffy and unpleasant
3.3
registration for check-in only starts at 3.00pm and the queque was so long that it took one hour to reach my turn. by the time i got the room it was 4.50pm... didn't get twin double beds but one bed for 4 of us. air-cond not functioning and the room was very stuffy and dusty. fridge is not cold at all; tv reception and phone line are not conneted.. no entertainment for night time and rainny days. buildings and rooms are very old , run down and lack of maintenance.
Nurdarlina S. Families with young children Malaysia, June 1, 2014
bad service, no air-con in the room
3.3
No air- con in the room with leaking toilet. Report done twice but no action taken
Chiwi N. Families with young children Malaysia, May 4, 2014
Boring without TV and Wifi

Free car park, clean and quiet surroundings
3
Old resort, TV not functioning well, must improve telephone and Wifi system.
Syrin A. Families with young children Malaysia, February 16, 2014
poor service not recommend at all

nothing to be impressed
3.7
Shane B. Families with young children Malaysia, February 5, 2014
Quiet

Quiet,clean, but run down
3.3
Zulkarnaen R. Families with young children Malaysia, February 1, 2014
This hotel need better upkeep

pool, room and lanscaping
5.3
Pool need cleaning regularly .have lots of little leaves and twigs. No room service Telephone dont work Tv reception very poor Housekeeping very slow..stayed 2 nights...no housekeeping Have to change room due to no hot water The beach have realy nice sands but dirty due to drifting woods...needs cleaning at least weekly.
Khairani K. Families with young children Malaysia, February 1, 2014
okey la

the location
5
frustrated with the facilities..television, fridge and telephone not functioning as good as other hotel,front desk staff were not friendly.
Wan Z. Families with young children Malaysia, December 21, 2013
good stay for family

large room & bathroom with great scenery
6

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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Pool view at nightOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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