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One Hotel Santubong

Jalan Pantai Damai, P.O. Box 2364, Damai / Santubong, Kuching, Malaysia 93748 (Show on map)

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One Hotel Santubong Kuching - Recreational Facilities One Hotel Santubong Kuching - Beach One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Restaurant One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Chalet (2 Bedroom) One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Exterior One Hotel Santubong Kuching - Surroundings One Hotel Santubong Kuching - Meeting Room One Hotel Santubong Kuching - Surroundings
Area: Damai / Santubong Number of Rooms: 380

Recent customer reviews

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Above average

5.5

based on
25 reviews

Value for Money
5.8
Location
6.9
Staff Performance
5.0
Hotel Condition/Cleanliness
5.0
Room Comfort/Standard
5.5
Food/Dining
4.6
Families with older children (25)
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Chong Y. Families with older children Malaysia, July 28, 2014
Poor quality and Dirty

Big room
4.3
It was so so only due to our rooms air-conditional had problem.
Alice L. Families with older children Malaysia, July 28, 2014
Resort that need a lot of improvement
3
Honestly nothing best in One Santubong Resort,I think anyone who had been there staying a night will know what happen, then i think nobody will ever go there again. Hotel management have to do a lot of improvement in all aspects:room is very uncomfortable because air-con cannot function & guest can find rats inside the room,F&B have to maintenance food quality & quantity. Front desk need computerized service, because doing check-in & check-out manually very time consuming. Hopefully the resort management will think about outsider suggestion for the benefit of their business, by the way can provide good service for local & foreign tourists.
Haslyn N. Families with older children Malaysia, June 3, 2014
Good fmly wind,out place away from city's bustle

Rooms are spacious & clean
6.7
Great stay...would love to come back again. Would rate higher if breakfast buffet serves more selection of food
Lau K. Families with older children Malaysia, February 2, 2014
Big space to walk about & nice view. Clean !!

Helpful & friendly staff. Changed room three times & still obligied to help.
7.3
Juk C. Families with older children Malaysia, February 2, 2014
The most disappointed stay I've ever had -

The landscaping structure is spacious & nice hence giving a relaxing feeling
3
The block which house the room which was alloted to us was very very run-down & dirty- the ceiling along the hallway & rooms are mouldy , rusty shower screens etc. Block 7 & 8 are not fit for sale. The swimming pool was dirty too. After complaining, we were given a room in Block 9 where the rooms have refurbished/ renovated.
Vivian V. Families with older children Malaysia, December 29, 2013
good

good
6
good
Lola V. Families with older children South Africa, December 22, 2013
Nice location for mountain climb and beach

The location of the hotel is in peaceful surroundings. Located on the beach next to golf course and below the mountain
6
The rooms are lovely and the hotel is being renovated but attention to detail is disregarded. The pool area was filthy and the gardens aren't cared for at all but the road is being swept. The check in was a bit slow but the staff are friendly. The breakfast was not acceptable.
Usun S. Families with older children Malaysia, December 13, 2013
Disappointing

Location, large room & beds
4.7
Disappointing. Hotel was old, run-down & dirty. Leaking everywhere
Noor A. Families with older children Singapore, June 24, 2013
quiet hotel

large room,clean,quiet
5.3
do not go there if u don't have own transport.restaurant food lousy,don't even have soft drink like coke or sprite,so is the breakfast included.hot water for shower,minimal.tv reception is very poor. swimming at sunset is beautiful.
Franco J. Families with older children Malaysia, June 8, 2013
Hotel needs refurbish.

Large room
5.7
Very few people stay in the hotel. The buiiding and structure needs major repair. Water leaking and holes in d ceiling. The environment is quiet and beach is within walking distance.

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One Hotel Santubong KuchingOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Deluxe RoomOne Hotel Santubong Kuching - Chalet BedroomOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Junior SuiteOne Hotel Santubong Kuching - Guest RoomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - BathroomOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - LobbyOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Pool view at nightOne Hotel Santubong Kuching - PlaygroundOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - BeachOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - Chalet (2 Bedroom)One Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - ExteriorOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Meeting RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - FacilitiesOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Swimming PoolOne Hotel Santubong Kuching - Recreational FacilitiesOne Hotel Santubong Kuching - RestaurantOne Hotel Santubong Kuching - Suite RoomOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - SurroundingsOne Hotel Santubong Kuching - Surroundings


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