2015
Excellent 8.1
Based on 19 reviews

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Not included in room price:
Tax 10%
July 31, 2016 - August 2, 2016 | 2 nights
The space What's included Capacity Price per night

Features:

  • 160 sq.m.
  • Includes: Breakfast
  • Cancellation policy
Best seller – limited supply!

Our last room!

    • USD
    • 4,828.25
  • Includes: Breakfast
  • Cancellation policy

Our last room!

    • USD
    • 4,917.92
  • Includes: Breakfast
  • Cancellation policy

Our last room!

    • USD
    • 5,007.59

About One & Only Hayman Island Resort

Description

Renovated in 2014, the One & Only Hayman Island Resort guarantees guests a pleasant stay whether in Whitsunday Islands for business or pleasure. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

One & Only Hayman Island Resort also offers many facilities to enrich your stay in Whitsunday Islands. Top features of the hotel include free Wi-Fi in all rooms, photocopying, private check in/check out, 24-hour front desk, 24-hour room service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as private beach, fitness center, sauna, golf course (within 3 km), outdoor pool to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the One & Only Hayman Island Resort.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • private beach
  • diving
  • fishing
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • golf course (within 3 km)
  • tennis courts
  • squash courts
  • table tennis

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • library
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Korean
  • Russian
  • Sinhala
  • Spanish
  • Thai
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Policies

Additional charges apply for the gala dinner on the night of December 31, 2017 and will be collected at the property.

This property requires a minimum stay of 5 nights for any booking during festive season from December 16, 2016 to January 14, 2017.

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 160
Reception Open Until: 12:00 AM
Room Voltage: 220
Year Hotel Built: 1987
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.1
  • Value for Money 6.5
  • Food/Dining 7.8

meredith W.
Australia
July 25, 2016
Barrier Reef heaven
Hayman is truly heaven. Upmarket resort, beautiful rooms and facilities. Laying by one of the pools or on Hayman's beach feels like Paradise. Three days aways seems like a week.

Robin M.
Australia
July 04, 2016
Overpriced
Management went out of their way to resolve issues with room and meals. However, way over priced for what you get. Previous 2 visits were before One and Only management. Lost that personal touch and special something. Won't be going back.

Seng H.
Singapore
June 13, 2016
Hayman Island
Will recommend to my friends.

Panfeng T.
China
April 28, 2016
Memorable
We stayed there for 7 nights. Had lots of fun on the beach. With high tide at morning, there are compliment water sports, like kayaking, wind surfing, boat etc. At Apil we saw sharks, ogcocephalidaes, sea turtles and other colorful fishes swam around. I also tried inner reef dining intro, the guide was very experienced and helpful. I got 7.2m under water, the world there was so colorful and amazing. However the food was nightmare. We tried several restaurants like bamboo, AMICI and bars. It not even match normal level, and we were not welcomed by some of the staffs.

MICHAEL C.
Australia
April 15, 2016
Beautiful location with inexperienced staff and a hefty price tag
Highly inexperienced staff with the exception of few. Incredible frustration in securing information and seeking assistance for booking of activities and dinners in the lead up to the trip. Run down rooms with semi refurbished despite photos on the website illustrating fully renovated facilities. Lots of apologies for errors made and inconvenience caused but not what you expect from a 5 star resort with such a hefty price tag. Our butler was a fabulous chap from the Netherlands.

Prudence S.
Australia
March 29, 2016
Spectacular resort
Amazing refurbishment. Stayed in one of the pool access suites. Highly recommend! Will definitely go again.

Julie X.
Thailand
December 17, 2015
Best holiday
Location, staff, pool
it was the best holiday for myself and my daughter. I surprised her to celebrate her birthday at the one and only Hayman island, She had a huge year and just wanted to have a good break. It sure was the best. She didn't want to leave. We are very excited to book another trip to the island with the rest of my family. We are really looking forward to returning next year.

Mark D.
Australia
December 09, 2015
Awesome but expensive
Room, activities, location
We had a great time

Julian H.
Thailand
May 05, 2015
Great for families or noisy weddings
Feeding freddy the giant Groper, the pool in the beach villas, a great gym
For the $2500 a night for a beach villa I expected more. The hotel spent its One and Only money in aoft furnishings and a new pool which is like a 3 star ... enough noisy kids to make it intolerable. Clearly I don't have kids... this is a great resort for those that do. Especially cashed up bogans.

Max P.
Australia
April 22, 2015
Disappointment
Location, breakfast, location.
We were in Hayman for a 2 night stay. Our arrival began with us being shown to our room and told that they would bring up the luggage in 10 to 15 minutes. 40 minutes passed, we gave up our chance to change and went out in search of food. No big deal for now. Food options are minimal at 3pm as it is between lunch and dinner but we managed to eat at aquazurre. Friendly restaurant staff extremely overpriced food as you would expect. Upon returning to the room, we decided to finally change and shower. The water pressure was really weak, i didn't think much of it at the time. We were not provided with bath mats and one of the 2 bathrobes was stained. Naturally i called the 'butler service'and politely asked for bath mats and a new robe. They assured me they would be there soon, they never arrived. Dinner time added to the unfortunate time we were having. Only 2 restaurants were open, the one where we had lunch and tried what we wanted to from their menu and Bamboo with no space available until 9pm. I was told not many people were staying at the resort as the reason to choices being limited, yet the restaurant was almost booked out. We ordered room service. The evening turned out to be about the same, our balcony did not lock. I once again rang the butler service and 'maintenance' arrived 20 minutes later. He fiddled with the lock said it was built with the wrong size socket, he would fix it tomorrow. He left. During the evening shower i realised that the shower head was actually broken and half the water just leaked slowly out the back. We decided we would go speak to the staff face to face in the morning. Day 2 breakfast was quite a nice change from the stream of disappointment. Upon explaining about the shower and the balcony door i got an im sorry and I'll upgrade you to another room. Same room better view not really an upgrade. This was a complete disappointment

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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