Exceptional 9.1
Based on 18 reviews

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About One&Only The Palm


Situated in Palm Jumeirah, One&Only The Palm is the perfect place to experience Dubai and its surroundings. Set 22 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Marina mall, Sky Dive, Dubai International Marina Club.

One&Only The Palm offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

One&Only The Palm is home to 90 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, mirror, sofa, towels, internet access – wireless. The hotel offers many unique recreational opportunities such as hot tub, private beach, fitness center, sauna, outdoor pool. One&Only The Palm is your one-stop destination for quality hotel accommodations in Dubai.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • tennis court(s)

For kids

  • kids club

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • French
  • German
  • Russian
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A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 AED
Check-Out Until: 12:00 PM
Distance from City Center: 22 km
Distance to Airport: 25 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 3
Number of Restaurants: 3
Number of Rooms : 90
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2010
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.8
  • Facilities 10.0
  • Location 8.8
  • Room Comfort/Standard 9.2
  • Service 9.6
  • Value for Money 8.0
  • Food/Dining 9.1

Lisa K.
July 18, 2016
Cannot wait to return Exceptional everything!

United States
February 24, 2016
Food, pool, service all top

United States
February 24, 2016
Food, pool, service all top

Mudrikath M.
August 10, 2015
Comfortable and relxing weekend
Food, layout, services, rooms

May C.
September 20, 2014
welcome home
They made us feel like we were home. The room is spectacular and the bathroom is to die for!
It was fabulous. We would love to stay there again and again and again! Sure did make my husband and I feel like royalties :)

Stephanie S.
United Kingdom
September 01, 2014
Best hotel in Dubai
The room, the food and the staff
My husband and I live in Dubai and so we have visited the One and Only a few times for drinks at 101. We knew the hotel was fantastic and in my opinion the best in Dubai, but even that could not prepare us for just how much we would enjoy our stay. I cannot say enough good things about this hotel. The service is impeccable which in Dubai can be difficult to find. Nothing was too much trouble and they made our weekend celebrating our wedding anniversary a weekend to remember. We will definitely be back.

Chun L.
Hong Kong
August 10, 2013
Memorable - Nice end to our trip
Quiet, relaxed, romantic
Fantastic 2 nights stay - the lady concierge staff was extremely friendly and helpful; we have ocean view room and the balcony is spacious overlooking the beach; the beach is very quiet and clean. Only down side is it is pretty far away from the city center - but this should be something you'd have expected as this is the trade off for quiet romance. Will recommend this hotel to others!

Abdulaziz A.
Saudi Arabia
July 14, 2013
Perfect hotel to unwind after hard yar at work
Quite, luxry and amazing pools
Loved the hotel and never wanted to leave the pool. My only set back is the dress code at night

Ahmed A.
June 24, 2013
Great getaway,, peaceful calm and relaxing
Room, pool

Thabit A.
United Arab Emirates
June 14, 2013
very nice