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Very good 8.0
Based on 404 reviews

Recent customer comments

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Very good



based on 404 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 7.7
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 8.2
  • Food/Dining 7.8

6.4 David D.
United States
April 12, 2016
No Iron
I had an interview the next morning and needed to iron my shirt. I called the front desk and was told they would bring one to me. Two hours later no iron. I went to reception and was told they would bring one to me as well as a kettle for hot water as the room provided coffee and tea but no way to make hot water. The man I spoke to never returned. I called a third time and was told that they would bring me on in the morning. Why not now? Passing the buck I assume. Well I called again in the morning and was told housekeeping would be notified but it was unlikely that they could bring one to me. An iron never arrived. 4 times and no one would help me or at least tell me that they cannot provide an iron. Really poor customer service. And please get rid of your $4 candy bars and chips at the minibar.

10 Simon N.
United Arab Emirates
April 06, 2016
staff
Staff were going to make every request done..they showed a lot of professionalism. ..

4.4 karen K.
South Africa
April 05, 2016
Very average
Check in took forever!!!! But they upgraded our room to a suite to make up for the long wait which was kind of nice. Did not like the pool restaurant venue, looked like a school canteen, so gave it a skip. We wanted to eat at the seafood restaurant but was told it no longer existed! But the restaurant name and signage was all over the place!! Not good! It is also a 'dry' hotel and we did not know that - they should state no alcohol served on the site. Parking was a problem if you did not use the valet parking...but the valet was fine.

4.8 Chang E.
Singapore
April 03, 2016
Bitten by bed bugs and some swirling mosquitoes
Stayed in room 201 for 3 nites from 26-29Mar. Unfortunately was bitten by bed bugs on the leg, hand and neck. Not planning to return after this.

8 Sami R.
United Kingdom
April 03, 2016
Great value for money
The staff were super helpful. The location is quite central and actually feels like a resort but frankly no views outside the windows. The only thing to remember is that all the rooms are in villas, so if you cant climb stairs, let them know to book a ground floor room as there are no elevators. On the whole, as value for money and the staffs eagerness to help, its definitely worth it.

7.6 KWOK P.
Hong Kong
March 31, 2016
Relax
Thailand Resort feel

10 ardziv M.
Lebanon
March 28, 2016
Weekend stay with family
location in the middle of the city, big rooms, quite area

9.2 Aishah H.
Singapore
March 28, 2016
nice place for relaxation
Enjoyed the excellent service

9.6 Dino L.
Philippines
March 28, 2016
Unexpected Room
It is totally different from the photos. We were expecting normal room good for 2 pax but upon arriving at the hotel room, we're amazed as the room is literally good for 4-6 pax LOL. Great customer service and the facilities are awesome.

10 Jeremy P.
Philippines
March 28, 2016
Good service and room is very clean and big
Room, cleanliness and location
Very pleasant and enjoyed our stay. We extended our stay for one more night.