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Recent customer comments

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based on 3434 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 8.2

Suzane Y.
June 14, 2016
Great location and service
Hotel provided free upgrade to deluxe rooms and provided connecting rooms for easy accessibility between the rooms. Late check out was granted amidst high occupancy rate for the day which provided added convenience for my family before we ended our short holiday. Highly recommended as the service provided is top rated from every tier of their staffs. Great stay for me and my family!

wee C.
June 14, 2016
great hotel location in Petaling Jaya
good location with a huge side shopping mall connected to the hotel. Hotel also provide shuttle to twin tower, sunway and a few other major locations.

Derrick L.
June 14, 2016
Good Location, clean and quiet
This is the 4th time i am staying in this hotel within 1 year, it has became my preferred hotel whenever i am in KL because it is close to Kidzania KL which offers a twin queen bed room. Needless to say, i will be back again if i am back to KL Kidzania with my family.

June 14, 2016
Hotel is good. Just next to a big shopping mall. :-)

June 12, 2016
Convenient hotel
Just walk through can reach the 1 utama shopping convenient.the room was clean.they provided the bolster too so can make me sleep well.

Koay J.
June 11, 2016
Good location
Excellent location! As we do not hv private transport so the shuttle bus services provided is very helpful. Booked through agoda and paid extra S$30 to upgrade for 2 Queen sized beds but was told room not available

June 10, 2016
Everything good but expensive

Boo O.
June 09, 2016
Great place to stay
As good as always

Imran I.
June 09, 2016
Comfortable hotel in a good location
The hotel upgrade the room for us from Deluxe to Junior Suite because all the room are fully occupied due to some events. We found this hotel to be very comfortable. The hotel is attached to One Utama shopping mall, which was very useful. Some of the hotel staff were friendly and efficient. The room was spotlessly clean, comfortable and spacious. The only complaints were at the reception because we asked for the extended time to check out but she is quite rude answering customer request. Breakfast was generally of a high quality and there was a large variety to choose from. The hotel is attached to a large shopping mall, which was very useful. Generally everything is good.

Kelly Y.
June 08, 2016
Excellent stay
Very enjoyable stay and will return again.