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2015
Very good 7.8
Based on 1077 reviews

Recent customer comments

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Very good



based on 1077 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.3

Yun H.
Singapore
August 06, 2016
Definitely not value for money
It was a staycation to celebrate my boyfriend's birthday and I chose this place because I thought this hotel would be special, different from the usual ones that's why I didn't mind to pay a little more. Firstly, the shuttle bus provided by One15 Marina didn't come on time (as stated in the schedule). We waited for almost an hour at harbourfront station exit D. We called the helpdesk after waiting for half an hour but they couldn't give us an answer, all they said was to wait. When the bus finally came, the driver drove us in to Sentosa Village and to the hotel. It was raining heavily, and the driver stopped us somewhere unsheltered. The porch had shelter and it was only about 20-30m away from where he stopped, I don't understand why he had to let us off there. We had to walk in the rain for a bit to go to the concierge. Next, when we finally checked in to our room. I realised the furniture and everything was quite old. 1 of the towel wasn't quite clean, there were some black stuff on it. The TV remote wasn't working properly as well. When we went on to explore the facilities, I realised most facilities were not complimentary for hotel guests, it needed extra payment. I don't understand why is there extra charges since I've already paid so much for the hotel. The next day when we checked out and needed to take the shuttle bus out to vivo city, the hotel staff told us to go out and turn right to the Sentosa Village drop off point. We went there to wait for the bus and there's no One Marina 15 shuttle bus. There were other buses that brings out to vivo city but we had to pay $2 each for the trip. I don't understand why do we have to pay again to get out of Sentosa. The One Marina 15 shuttle bus didn't go there, we saw it drive past us several times. I don't know why did the hotel staff direct us there when the bus don't even stop there. Honestly speaking, if I were to pay half the price, I wouldn't feel this way. But this is totally definitely not worth the mo

Meizhen F.
Singapore
August 05, 2016
Comfortable, clean and beautiful
Comfortable, clean and the environment is great!

Nurtiaralina T.
Singapore
August 03, 2016
Amazing stay
Staff were informative and friendly!

sky K.
Singapore
August 03, 2016
Good stay
.

Lui P.
Malaysia
August 03, 2016
Birthday Celebration with Family
This was my 1st time birthday celebration at ONE 15 marina Club, wish to have more variety on the dining.

Nur M.
Singapore
August 02, 2016
Satisfactory
Wish there's at least a Halal restaurant within the vicinity.

Eve O.
Singapore
August 02, 2016
Calm and Relaxing Staycation
Nice environment, calm and relaxing seeing yachts and the sea. Room is spacious and comfortable.

Pearlyn C.
Singapore
July 31, 2016
Relaxing environment with large room
Very relaxing environment! Away from the city... It's located inside Sentosa Cove. It will be convenient if you drive. The club has large room! Great for a family staycation! Cold Storage and 7-11 is just minutes away.

Mark C.
Singapore
July 30, 2016
Big rooms
Big rooms. Bad breakfast.

Beng T.
Singapore
July 29, 2016
Relaxing Stay
Overall is good....will visit again